Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.
Responsibilities
- Develop and implement adoption strategies for new clients, ensuring a smooth transition and integration of our products/services.
- Build and monitor customer usage data and generate insights and recommendations to both clients and internal teams to ensure optimal product use.
- Work closely with sales, customer service, and technical teams to address client needs and enhance product adoption
- Identify opportunities for upselling and cross-selling within existing accounts, collaborating with sales teams to execute these opportunities.
- Develop and deliver training sessions and workshops required for customers, enhancing their understanding and engagement with our product.
- Maintain a thorough understanding of the market and the competitors to build differentiation and value to our customers.
- Maintain detailed records of client interactions and strategies, ensuring accurate tracking of adoption metrics and sales outcomes.
- Provide feedback to product development teams based on client interactions and usage trends to influence future product enhancements.
- Address any issues or challenges that may affect the product adoption process.
Requirements
- You have 2+ years of product management experience. It's great if some of this has been in a B2B software scenario
- You can map a complex B2B product in your head, and can naturally think of the use cases that could be affected by a change
- You can create detailed product roadmaps and collaborate with stakeholders to resolve any dependencies
- You can work with engineering and design to ensure customer goals are achieved
- You have basic wire-framing skills. At the very least you can draw to breathe life into a feature description
- You have effective written and verbal communication skills
- Analytical mind with a problem-solving attitude
Benefits
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Group Term Life Insurance
- Company Sponsored Device
- Education Reimbursement Policy.
Moreover, the Sprinto product has an NPS of 60+. To know what our customers have to say about us, you can read more here. To learn more about us:www.youtube.com/@ask_vc_partnership
Customers - Sprinto Learn how Sprinto helps fast-growing cloud companies implement security compliance programs and complete compliance audits without slowing down.
India
