PROGRAM PROJECT SPECIALIST 2

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

PROGRAM PROJECT SPECIALIST 2

Division of Child Support Services (DCSS)
Location is based upon applicant's home address to closest client facing office

Salary: $43,000 - $48,643

Grade: 19

Closing Date: October 30, 2024

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here. Come Join the DES Team!

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Program Project Specialist 2 with the Operations Administration. This position is responsible for providing technical assistance and administrative expertise to Division Administrators regarding operations goals, objectives, and accountability.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

- Lend technical guidance and administrative expertise on assignments, projects, goals, objectives and accountability.
- Complete research, write reports, recommendations, memos and correspondence.
- Develop monitoring methods and procedures to assure timely and accurate program compliance to inquiries and responses to program audit, reports, presentations and actions.
- Proofread all work processed through the areas of assignment to ensure accuracy and completed actions.
- Prepare and maintain assignment tracking and calendaring of all time sensitive activities.
- Represent administrators in meetings with other division heads, federal, state, local Governmental officials, private agencies and community groups.

This position has high volume telephone, email and in-person contact.

Knowledge in:

• Concepts of program planning, designing, implementation, and evaluation.
  - Meeting preparation, internal organization, management, business and public administration practices.
  - Handling high level complaints in a timely manner.

Skills in:

- Leadership principles and mentoring.

• Research techniques and problem-solving abilities.
  - Effective oral and written communication.
  - Computer software applications such as Microsoft Office Suite, Google Tools, Tableau.

Ability to:

• Learn the child support program and objectives.
  - Establish and maintain effective working relationships.
  - Adjust to a constantly changing work environment.

The ideal candidate for this position will have:

• Two (2) years of experience providing administrative support services to a medium or higher level executive.
  - Child support or State Government experience is a plus.

- AMS/Lean experience is a plus.

- Google Tools experience is a plus.

• Experience with helping to develop strategic goals and/or initiatives.

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
  - Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
  - All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans

- 10 paid holidays per year

• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  - Sick time accrued at 3.70 hours bi-weekly
  - Deferred compensation plan
  - Wellness plans
  - Tuition Reimbursement
  - Stipend Opportunities
  - Infant at Work Program
  - Rideshare and Public Transit Subsidy
  - Career Advancement & Employee Development Opportunities
  - Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Devon Pichon at (602) 743-1490 or [email protected].

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.