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Quality Program Manager-Remote/Hybrid

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Location
United States
Providence

Job Description

The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Population Health leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by supporting complex, cross-functional quality programs.

Using quality improvement methodologies and tools, evidence-based clinical pathways, risk assessments, and data analysis, the QPM leads, facilitates and mentors individuals, teams and committees to improve quality outcomes, patient safety and performance in payor/government programs.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • Bachelor's Degree
  • Upon hire: Licensure as applicable to educational background
  • 3 years Healthcare.
  • 3 years If bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required.
  • Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
  • Work experience in quality management, patient safety, systems thinking, change management.

Preferred Qualifications:

  • Bachelor's Degree Health administration, public health, or related field.
  • Master's Degree Healthcare administration, public health, nursing, business or related subject.
  • Electronic Health Record.
  • IHI, Six Sigma and/or Lean process improvement.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Advice from our career coach

A successful applicant for the Quality Program Manager role at Swedish Health Services should showcase a blend of healthcare expertise, quality management skills, and a commitment to patient-focused care. Here are some specific tips to stand out as an applicant:

  • Highlight your Bachelor's Degree in a relevant field and any additional licensure applicable to your educational background.
  • Showcase at least 3 years of experience in Healthcare, with a background in quality management, patient safety, systems thinking, and change management.
  • Demonstrate your ability to interpret regulatory standards, clinical guidelines, national quality metrics, and health services research.
  • Emphasize any experience with Electronic Health Records and knowledge of quality improvement methodologies such as IHI, Six Sigma, and Lean process improvement.
  • Consider pursuing a Master's Degree in Healthcare administration, public health, nursing, business, or a related subject to strengthen your qualifications.

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