Remote Chronic Care Manager (LPN/LVN)

Job description

Our goal is to provide an amazing experience to our patients – always. Sweeten Health is a Chronic Care Management company that focuses on providing the best possible clinical care to our patients and our practices. We have a fun culture, very collaborative and supportive which is fully remote.

Our work environment includes

• Modern office setting
• Work-from-home – fully remote
• Growth opportunities

We are seeking an LPN who can fluently engage with our patients to support their clinical needs. You must possess excellent communication skills, a background in the medical industry and be able to communicate complex medical topics in a way that is easy for others to understand. S/he will support primary care physicians (PCPs) and practices in managing their panel of patients using a population management informatics tool. By gathering and organizing patient data, the Chronic Care Manager works to identify patients’ unmet needs, engage patients in their own care, gather summary information for treatment interventions, and enhance ongoing communication between the patient and her/his care team. The goal of the Chronic Care Management program is to facilitate high-value, patient-centered care that improves timely access to and provision of preventive services and chronic disease treatment.

KEY AREAS OF RESPONSIBILITY: * Develops a keen understanding of primary care practice requirements for optimal, coordinated population health * Works as an effective team member of the care team * Facilitates a Chronic Care Management platform to support patients with multiple chronic diseases and assists in the coordination of the patients care.

PRINCIPLE DUTIES AND RESPONSIBILITIES: * Manage patient registries and provide the members of health care teams in designated practices with the information required to meet the health needs of the patient * Contributes to a positive experience for patients and families through courteous telephone and digital interactions, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary * Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff. * Perform all job functions in compliance with applicable federal, state, local and company policies and procedures

EXPERIENCE * Minimum of 1-year experience in a primary care setting or similar specialty. * Proven problem-solver with the ability to multi-task * Prior use of electronic health records and other health care information systems desirable

Job Type: Full-time

Salary: $22.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• Remote

License/Certification:

• LPN (Required)

Work Location: Remote

Skills:
– Strong knowledge of medical terminology and healthcare practices
– Experience in utilization management, including knowledge of insurance guidelines and reimbursement processes
– Proficient in conducting diagnostic evaluations and assessments
– Familiarity with pediatric care, including knowledge of developmental milestones and age-appropriate interventions
– Ability to provide critical care interventions, including monitoring vital signs and responding to emergencies
– Excellent communication skills, both verbal and written, for effective patient service and collaboration with healthcare providers
– Strong organizational skills for managing multiple patient cases and coordinating care

Note: This job description is a general outline of the duties and responsibilities of the Care Manager position. Additional tasks may be assigned based on the specific needs of the healthcare facility.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• Outpatient
• Remote

Work Location: Remote