Safari Travel Consultant | Fully Remote

ASG

Location

AO, BF + 58 more

African Safari Group

Job Description

The Travel Consultant will specialize in Greater Kruger and Madikwe, and will be responsible for designing and coordinating unforgettable safari experiences for our clients. Your expertise in these destinations will be pivotal in crafting personalized itineraries, providing expert advice and ensuring seamless travel arrangements. By leveraging your knowledge of the Greater Kruger and Madikwe regions, you will create bespoke safari adventures that exceed our clients' expectations.

Destination Expertise: Demonstrate an in-depth understanding of the Greater Kruger and Madikwe regions, including wildlife, accommodations, activities, and seasonal variations.
Client Consultation: Conduct thorough consultations with clients to understand their preferences, interests, and budget constraints
Itinerary Design: Design tailored safari itineraries that align with client' preferences, ensuring a balance of wildlife experiences, accommodations and activities
Accommodation & Activity Booking: Coordinate bookings for lodges, camps, game drives, bush walks and other activities, ensuring availability and suitability for clients.
Travel Logistics: Arrange all travel logistics, including flights, transfers and ground transportation to ensure seamless travel experiences for clients.
Supplier Relations: Develop and maintain strong relationships with safari lodges, camps, tour operators and other suppliers in the Greater Kruger and Madikwe areas.
Sales & Revenue Generation: Meet sales targets by promoting tailored safari experiences and up selling additional services or upgrades.
Destination Knowledge and Enhancement: Stay updated on development, new accommodations and attractions in the Greater Kruger and Madikwe regions through continuous learning and research.
Customer Satisfaction: Ensure exceptional customer satisfaction by delivering personalized service, resolving issues promptly and soliciting feedback for continuous improvement.

Requirements

Proven experience (3+ years) as a Travel Consultant or Safari Specialist, with a focus on the Greater Kruger and Madikwe regions.
Excellent knowledge of wildlife, ecosystems and safari experiences in the Greater Kruger and Madikwe areas.
Strong communication, negotiation, and interpersonal skills.
Attention to detail and ability to multitask in a fast-paced environment.
Proficiency in travel booking systems.
Sales-driven mindset with a passion for delivering exceptional customer services.
Ability to work independently and as part of a team
Fluency in English, additional languages advantageous

Advice from our career coach

The Travel Consultant role requires a deep understanding of the Greater Kruger and Madikwe regions to create personalized safari experiences for clients. To stand out as an applicant, showcase your expertise in wildlife, accommodations, and activities in these areas. Additionally, highlight your strong communication skills, attention to detail, and sales-driven mindset. Here are some specific tips to help you succeed in this role:

Demonstrate your in-depth knowledge of the Greater Kruger and Madikwe regions, including wildlife, accommodations, and seasonal variations.
Emphasize your experience in conducting thorough client consultations to understand their preferences and interests.
Showcase your ability to design customized safari itineraries that exceed client expectations.
Highlight your proficiency in coordinating accommodation and activity bookings, as well as travel logistics for seamless experiences.
Illustrate your sales and revenue generation skills by promoting tailored safari experiences and additional services.
Emphasize your strong relationships with safari lodges, camps, and other suppliers in the Greater Kruger and Madikwe areas.
Stay updated on developments, new accommodations, and attractions in the region through continuous learning and research.
Showcase your commitment to exceptional customer satisfaction through personalized service and prompt issue resolution.

Requirements:

Proven experience (3+ years) as a Travel Consultant or Safari Specialist focusing on Greater Kruger and Madikwe.
Excellent knowledge of wildlife, ecosystems, and safari experiences in the specified regions.
Strong communication, negotiation, and interpersonal skills.
Attention to detail and ability to multitask in a fast-paced environment.
Proficiency in travel booking systems.
Sales-driven mindset with a passion for exceptional customer service.
Ability to work independently and as part of a team.
Fluency in English, additional languages advantageous.