Sales Engineer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

As a Sales Engineer you will be focused on presenting and demoing our Business Management Solutions such as ConnectWise PSA, CPQ and BrightGauge. To be successful in this role, experience in these three specific products will be required, while training on the other BMS solutions can be provided. In this role you will be working closely with our Field Events team as you travel to up to 4 Roadshows each year. Other teams you will be working closely with will be Sales, Product Marketing Management, Lead Generation, Consulting, and BMS Leaders.

This role offers the wonderful opportunity to attend and present at our annual IT Nation Event with more possibilities of additional travel each year, should you want to!

What You'll Do:

• Provides support to the Sales team(s), with a high attention to detail
• Researches, analyzes, and documents findings
• Researches and presents reports showing potential customers the cost benefit of purchasing company
  products or services
• Provides technical training to clients and communicates customer feedback for future product
  developments
• Represents both technical and functional aspects of our suite of products/services and proposes how
  these benefit prospective customers
• Provides exemplary technical expertise and independent creative discretion in producing technical and
  product demonstrations and presentations
• Executes proof of concepts with prospects at both a technical and business level to show value
• Exercises discretion and judgement regarding product specifications required to address customer
  requirements, assesses customers’ needs, and recommends solutions that optimize value
• Works independently or as part of a sales team with customers to position technology to both business
  and technical users in a consultative manner and through product capability assessments
• Prepares, researches, and provides input into technical RFPs/RFQs
• Acts as a key point of contact for cross-functional teams to provide product knowledge and technology
  expertise through training, coaching, and product support
• Pursues and maintains professional and technical knowledge through ongoing training and education
• May coach and review the work of other team members

Why ConnectWise:

• Recognized as a Top Work Place in 2023
• Diverse Employer Award for 2024
• Company Paid Benefits
• Mental Health Advocate
• Masters Assistance Program
• Career Development and Growth Opportunities

Working Conditions:

• If located within 40 miles of Tampa, FL or Pittsburgh, PA- Hybrid (2-3x in office/week)
• Located Elsewhere: Remote
• Travel up to 5x/year (at least 4 roadshow events + IT Nation Event)

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.