We’re Bamboo Works — a fast-growing international staffing firm helping companies worldwide build high-quality, affordable remote teams. As we scale, we're hiring a Client Success Manager/Sales Executive to lead inbound client handling, guide prospects through our recruitment process, and build long-term, trust-based relationships.
This is a pivotal role — you will be the first impression of Bamboo Works and the ongoing voice of our brand for our clients. Your communication, professionalism, and problem-solving ability will directly reflect the quality we promise.
Location: Remote Engagement: Full-Time, Independent Contractor Working Hours: CET Monthly Salary: Base Pay + Commission
What You’ll Do
Conduct structured discovery calls with inbound leads to understand hiring needs
Confidently present our services and tailor solutions to client requirements
Guide clients through each recruitment stage — calibration, shortlisting, interviews, onboarding
Maintain communication during sourcing and follow up after candidate presentations
Act as the primary account manager once roles are closed, ensuring client satisfaction and retention
Proactively identify upsell or expansion opportunities within existing accounts
Build and manage your own pipeline through consistent, high-quality outreach and follow-up
What We’re Looking For
Requirements (Non-Negotiable)
Fluent English — exceptional speaking and writing skills
Strong communication — structured, confident, and personable
Professional presence — calm, trustworthy, articulate
University degree (business, marketing, communications, or related fields preferred)
Tech-savvy and business-oriented — quick to grasp new industries and roles
Empathetic sales approach — persuasive without being pushy
Must-Have Experience
2–3+ years in staffing, recruitment, outsourcing, or offshoring in a client-facing role
Hands-on experience running discovery calls and managing client accounts
Proven success managing the full client lifecycle — from lead to long-term relationship
Ability to nurture B2B relationships and drive ongoing client satisfaction
Familiarity with remote hiring models and roles (EAs, developers, marketers, analysts, accountants)
Bonus Points For
Experience working with international clients (US, UK, AUS, EU, UAE)
Startup or high-growth environment experience
Strong CRM discipline and organizational skills
Experience in generating their own leads (LinkedIn outreach, light cold calling, etc.)
Bamboo Works is Hawaii's premiere source for bamboo products and materials, serving architects, designers, contractors, and homeowners. The company operates as a one-stop shop for all bamboo-related needs, offering or sourcing bamboo products for various applications. Beyond retail, Bamboo Works promotes bamboo as a sustainable and ecological building material alternative to timber, emphasizing its fast-growing and renewable properties. The company is dedicated to raising public awareness about bamboo's environmental advantages and helping preserve natural forests by offering a viable timber alternative for the 21st century.
