What you will do?
- Facilitate all scrum ceremonies (sprint planning, daily standups, sprint reviews, and retrospectives) ensuring they are productive and kept within the allotted time.
- Serve as a liaison between technical and non-technical departments to ensure that all targets and requirements are met.
- Help team members to clarify goals and activities to be on-track to achieve the business objectives.
- Assist with internal and external communication, improving transparency and disseminating information.
- Support and educate product owners, especially on grooming and maintaining the product backlog.
- Identify, manage, and help mitigate project issues and risks.
- Update weekly project decks to provide visibility into project status and key milestones.
- Work closely with stakeholders to refine Statements of Work (SOW) based on evolving project requirements.
- Drive process improvements and adoption of agile best practices across the organization.
What are we looking for?
- Bachelor's degree in Computer Science, Engineering, or related field.
- 3+ years of experience as a Scrum Master in a software development or IT consulting environment.
- Experience in refining Statements of Work (SOW) based on customer feedback.
- Proficiency in project management tools such as Jira, and Confluence.
- Experience running customer-facing scrum calls and managing stakeholder expectations.
- Certified Scrum Master (CSM) or equivalent certification.
- Strong understanding of agile principles and methodologies.
- Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
- Excellent communication and facilitation skills, with the ability to foster collaboration and build relationships with internal teams and customers.
- Strong problem-solving skills and a proactive mindset towards issue resolution.