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Seasonal Tax Team Lead

WO

Location
United States
Workplace Options

Job Description

Workplace Options:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Description and Responsibilities:

Do you anxiously wait for tax season to come around? Then this is a perfect job opportunity for you!
Military OneSource is currently looking for experienced team members to provide tax support to military members and their families. Your role will be to provide information and guidance on basic tax inquiries they may have regarding the filling of their current year taxes.

Come join our time as a full time or part time Seasonal Tax Consultant. This role will be FULLY REMOTE providing not only the equipment you will need, but also training to enhance your tax knowledge to the point where you will feel comfortable working independently and with minimal supervision.

Our ideal candidate will need to be flexible as our business hours are from 7 am to 11 pm. We offer a variety of schedules, and everyone will be required to work at least 25h a week (including working a min of 8h over the weekends).

We are looking for a leader who is capable of not only coaching and assisting our Tax Consultants with live support so they are able to navigate, research and assist our Service Members, but also managing adherence, compliance and quality assurance.

Required Skills:
  • Strong customer service skills with ability to empathize and instill confidence
  • Critical thinking and problem solving
  • Strong skills and experience with Microsoft Outlook, Teams, and Word
  • Excellent written and oral communication skills
  • 2+ years of leadership experience

Required Education / Qualifications:
  • Must be US Citizen
  • Minimum of two recent seasons of tax preparation experience
  • Prior experience in business, finance, accounting or tax providing knowledge of tax laws, tax concepts and familiarity with form 1040 to instill confidence.
  • Must possess Volunteer Income Tax Assistance (VITA) Training by December 31st
  • Strong skills and experience with Microsoft Outlook, Teams, and Word


Preferred Qualifications:
  • Knowledge of military tax laws
  • Experience providing support in technical PC environment
  • College degree

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
  • 401(K) savings plan with matching
  • Paid sick leave
  • Prevailing wages
  • Flexible Scheduling Options

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Advice from our career coach

As a Seasonal Tax Consultant at Workplace Options, you will be responsible for providing tax support to military members and their families. To stand out as an applicant for this role, showcase your prior tax preparation experience, leadership skills, and ability to work independently with minimal supervision. Here are some tips to help you succeed:

  • Demonstrate strong customer service skills and the ability to empathize with clients
  • Showcase critical thinking and problem-solving abilities
  • Highlight your experience with Microsoft Outlook, Teams, and Word
  • Emphasize your written and oral communication skills
  • Provide examples of your leadership experience
  • Ensure you meet the required qualifications such as being a US Citizen, having tax preparation experience, and possessing VITA Training by December 31st
  • Consider obtaining additional qualifications like knowledge of military tax laws and a college degree to make your application stand out

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About the job

Oct 19, 2024

Temporary

  1. US United States
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