Post a job

Senior Account Manager - Life Sciences

Newfront Insurance logo

United States
Newfront Insurance

Job Description

SUMMARY: Responsible for managing the internal service process and relationships for assigned property and casualty client companies on our Life Sciences Team.
FROM THE TEAM: The Life Sciences Team is committed to providing the best service and solutions to our clients. We are a close-knit team that truly believes “Teamwork makes the dream work!" The clients that we support all have the common goal of trying to make the world a better place, and, as a member of this team, you have the opportunity to be a small part of helping to achieve that end goal. We are looking for hard-working, strategic, self-motivated, organized, and fun people to join our team. Come join us!
This position is a salaried, exempt and full-time role. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a hybrid/remote role (within the USA). Will be considered hybrid if living within 25 miles of a Newfront office location.

What You’ll Be Responsible For:

  • Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
  • Independently prepare for, plan and conduct client meetings.
  • Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
  • Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.)
  • Participate in prospecting activities to both identify and close new business.
  • Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
  • Participate in carrier activities.
  • Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
  • Perform thorough contract reviews for clients.
  • Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
  • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
  • Other tasks, duties or special projects as assigned.
  • Requires seasonal or intermittent travelling to visit clients and prospects.


  • Excellent negotiation and communication skills: written, public speaking and presentation preparation.
  • Professional composure and exceptional customer service skills, diplomacy, professionalism and tact.
  • Advanced knowledge of Microsoft Office Suite and G Suite, and their complex features.
  • Ability to be resourceful, take initiative, solve problems, create solutions and direct process improvements.
  • Thrives working with others in a fast paced environment.
  • Ability to train, delegate, provide oversight and give feedback.
  • Adaptability and flexibility to proactively anticipate and address issues and client needs.
  • Exceptional time management skills and the ability to navigate demanding schedules, priorities and volumes.
  • Ability to learn, adopt and train use of technology systems and software applications.
  • Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
  • Advanced at multiple and strategic project planning including extended time management.
  • Ability to forge relationships and build trust.

Preferred Knowledge, Skills and Abilities:

  • Property and Casualty insurance experience required.
  • Minimum of 5 years of insurance brokerage experience.
  • Middle to large market risk management experience focused on Life Science clients preferred.

Required Certificates, Licenses, Registration:

  • Property and Casualty Insurance license required.

Advice from our career coach

I have extensive experience in the insurance industry and have reviewed the job description for the position managing internal service processes for property and casualty client companies on the Life Sciences Team. Here are some tips for standing out as an applicant:

  • Highlight your experience managing client relationships and developing service strategies tailored to meet client needs.
  • Emphasize your ability to independently plan and conduct client meetings, prepare RFPs, and manage service calendars.
  • Showcase your expertise in risk identification, program design, and contract reviews for new and renewal business.
  • Demonstrate your skills in negotiation, communication, public speaking, and presentation preparation.
  • Describe your experience in training, delegating, providing oversight, and giving feedback to team members.
  • Highlight your knowledge of Microsoft Office Suite, G Suite, and other technology systems relevant to the role.
  • Provide examples of your adaptability, flexibility, exceptional time management, and ability to handle demanding schedules.
  • Mention any relevant certifications, licenses, or registrations, such as a Property and Casualty Insurance license.
  • Preferred knowledge or experience in property and casualty insurance, insurance brokerage, and risk management for Life Science clients can also help you stand out as an applicant.

Apply for this job


Please let Newfront Insurance know you found this job with This helps us grow! mascot