FROM THE TEAM: The Life Sciences Team is committed to providing the best service and solutions to our clients. We are a close-knit team that truly believes “Teamwork makes the dream work!" The clients that we support all have the common goal of trying to make the world a better place, and, as a member of this team, you have the opportunity to be a small part of helping to achieve that end goal. We are looking for hard-working, strategic, self-motivated, organized, and fun people to join our team. Come join us!
This position is a salaried, exempt and full-time role. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a hybrid/remote role (within the USA). Will be considered hybrid if living within 25 miles of a Newfront office location.
What You’ll Be Responsible For:
- Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
- Independently prepare for, plan and conduct client meetings.
- Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
- Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.)
- Participate in prospecting activities to both identify and close new business.
- Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
- Participate in carrier activities.
- Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
- Perform thorough contract reviews for clients.
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
- May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
- Other tasks, duties or special projects as assigned.
- Requires seasonal or intermittent travelling to visit clients and prospects.
Qualifications:
- Excellent negotiation and communication skills: written, public speaking and presentation preparation.
- Professional composure and exceptional customer service skills, diplomacy, professionalism and tact.
- Advanced knowledge of Microsoft Office Suite and G Suite, and their complex features.
- Ability to be resourceful, take initiative, solve problems, create solutions and direct process improvements.
- Thrives working with others in a fast paced environment.
- Ability to train, delegate, provide oversight and give feedback.
- Adaptability and flexibility to proactively anticipate and address issues and client needs.
- Exceptional time management skills and the ability to navigate demanding schedules, priorities and volumes.
- Ability to learn, adopt and train use of technology systems and software applications.
- Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
- Advanced at multiple and strategic project planning including extended time management.
- Ability to forge relationships and build trust.
Preferred Knowledge, Skills and Abilities:
- Property and Casualty insurance experience required.
- Minimum of 5 years of insurance brokerage experience.
- Middle to large market risk management experience focused on Life Science clients preferred.
Required Certificates, Licenses, Registration:
- Property and Casualty Insurance license required.
United States
