Luminary Group is seeking a motivated and experienced Account Manager to join our client in Switzerland. As an Account Manager, you will be responsible for managing and growing key accounts within the Chemistry/Diagnostics sector. This is an exciting opportunity to work with leading companies in the industry and contribute to the advancement of diagnostic solutions.
Responsibilities:
- Develop and maintain strong relationships with key accounts, serving as the main point of contact and building trust and credibility.
- Understand and anticipate customer needs and provide consultative solutions to drive customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling of products and services.
- Work closely with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer needs are met.
- Monitor market trends and competitor activities to identify opportunities for growth and market expansion.
- Provide regular reports and updates on account activities, sales forecasts, and market insights to senior management.
- Participate in industry conferences, exhibitions, and events to build networks and promote our products and services.
- Stay up-to-date with industry regulations and compliance requirements.
Requirements
- Prior experience as an Account Manager or Sales Manager within the Chemistry or Diagnostics industry.
- Proven track record of managing and growing key accounts.
- Strong knowledge of chemistry and diagnostic products and services.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
- Ability to understand and articulate technical information to non-technical audiences.
- Result-oriented mindset with a focus on customer satisfaction and business growth.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Fluency in English and German is required, additional languages are a plus.
- Bachelor's degree in a relevant field is preferred.