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Senior Business Systems Analyst



Job Description

F&G is looking to hire for a Senior Business Systems Analyst

The Senior Business Systems Analyst will analyze customer processes and business needs and translate into business requirements documents. This role will be the main point of contact between IT and business partners. They will work closely with the business partners to define and develop technical solutions and ensure the work we perform is closely aligned with business needs and requirements The Sr. BSA is responsible for ensuring the business needs are met during the project life cycle using company requirements management frameworks and ensuring standards are met.

Duties and Responsibilities

  • Analyze customer processes and business needs and translate into business requirements documents
  • Build and maintain relationships with key business partners
  • Collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements
  • Work with project stakeholders in the elicitation and documentation of requirements
  • Identify possible requirements gaps for future needs
  • Manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met
  • Recommend business process improvements
  • Support data engineers and data analysts in their work
  • Support QA testers in the development of test strategies and plans
  • Collaborate directly with teammates and business partners to build solutions that solve problems and are reusable, scalable, fast, and maintainable

Experience and Education Requirements

  • 4-7 years of experience in Solutions Analysis or Business Systems Analysis
  • Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience
  • Life & Annuity insurance product knowledge and insurance industry experience
  • Experience in requirements gathering methodologies and the SDLC
  • Experience with business requirements and business process analysis to ensure IT solutions meet the business's needs
  • Experience with industry standard business systems analysis techniques and processes, including user stories, UML diagraming, and process documentation
  • Experience working within an Agile Scrum or Kanban framework

Preferred Requirements

  • Product Owner or ScrumMaster certification
  • CBAP, aCAP, or CAP certification
  • Experience using process models, specifications, diagrams and charts
  • 2+ years of experience with SQL

Skills and Abilities

  • Strong analytical, critical-thinking, and problem-solving skills
  • Quick learner and strong communication skills
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to manage multiple tasks and deadlines simultaneously
  • Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment
  • Results-oriented
  • Dedicated work ethic
  • Strong interpersonal communication skills, written and verbal

Other Requirements

  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance
  • Minimal travel required (less than 10%)

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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