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Senior Consultant

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Location
Australia
Red Hat

Job Description

Job summary

The Red Hat Consulting team is looking for a Senior Consultant to join us in Australia. In this role, you will perform on-site delivery and implementation of Red Hat Infrastructure solutions and offerings. You'll gain understanding of our customers’ infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of Red Hat Infrastructure technologies. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services.

Responsibilities

  • Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers

  • Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs

  • Learn new technologies and apply those concepts to customer needs

  • Adapt to changing customer requirements

  • Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions

  • Participate in internal initiatives, create consulting white papers, and update the knowledge base

  • Keep stakeholders updated on issues that may affect project or company performance

  • Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner

  • Kick off new projects, guide the implementation team, and monitor the progress of a project

Requirements

  • 5+ years of experience working with enterprise customers on a range of development and deployment projects

  • Experience with UNIX or Linux database administration and tuning

  • Extensive knowledge of Red Hat Enterprise Linux (RHEL)

  • Extensive knowledge of other Infrastructure products including the following technologies

    • Ansible / Ansible Tower

    • Satellite

    • Authentication services such as IdM/IPA

    • Virtualisation technologies

  • Extensive knowledge of Linux Security Practices and tools to address common criteria

  • Exceptional analytical, problem-solving, project management, and planning skills

  • Practical experience with or knowledge of python, perl and/or shell scripting language(s)

  • Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days

  • Excellent written and verbal communication skills in English

  • Australian Government security clearance is a nice to have

  • Have working rights in Australia

About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Advice from our career coach

As a Senior Consultant at Red Hat in Australia, it is essential to have a deep understanding of Red Hat Infrastructure solutions and offerings, as well as strong communication and problem-solving skills to work with customers on various initiatives. To stand out as an applicant for this role, consider the following:

  • Highlight your experience working with enterprise customers on development and deployment projects.
  • Showcase your knowledge of Red Hat Enterprise Linux (RHEL) and other Infrastructure products such as Ansible, Satellite, and Authentication services.
  • Demonstrate your expertise in UNIX or Linux database administration and tuning.
  • Emphasize your practical experience with scripting languages like python, perl, or shell. This is necessary for technical problem identification and resolution.
  • Mention any relevant certifications, such as Red Hat Certified Engineer (RHCE), or your willingness to pursue certification within the required timeframe.
  • Ensure you have Australian Government security clearance or indicate that you are eligible to obtain it.
  • Highlight your adaptability to changing customer requirements and your ability to communicate effectively with stakeholders while managing projects.
  • Showcase your willingness to learn new technologies and commitment to staying updated on industry best practices.

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