Senior Director, Platform Engineering - Remote North America

About the role:

Our technical practice provides the backbone of Gartner software engineering research by identifying, influencing, and sharing best practices, hype, and pitfalls across the software design, build and run lifecycle.

This analyst role is part of the Gartner for Software Engineering Technical Professionals team and will have a particular scope of coverage focused on platform engineering to enable software delivery. You will be part of the software development team cohort and support the technical professional’s software architecture and integration technical professionals’ cohort. Further specifics of coverage and scope are provided in subsequent sections below.

What you will do:

This analyst role is part of the Gartner for Software Engineering Technical Professionals team and will have a particular scope of coverage focused on platform engineering to enable software delivery. You will be part of the software development team cohort and support the technical professional’s software architecture and integration technical professionals’ cohort. Further specifics of coverage and scope are provided in subsequent sections below.

Gartner analysts share our knowledge directly through client interactions, research, and conferences worldwide. Our growing team provides the opportunity to gain, shape and share expertise that will help architects, engineers, and other senior technical roles to successfully deliver software solutions across a wide range of clients, industries, and mediums.

• Develop thought leading research deliverables.

• Work closely with your internal cohort(s) and team members to advance technical research.

• Work with clients on strategic and tactical technology challenges.

• Deliver presentations at Gartner events, including Summits and Symposia.

• Attain industry leadership by responding to press inquiries and speaking at industry events.

• Support Gartner sales with client visits and consultation.

• Contribute to research and agenda planning.

What you will need:

Gartner is seeking a technical professional with practitioner level software platform engineering. The position requires a professional that has experience within modern software engineering/development with a focus on accelerating software delivery through the application of agile approaches as well as technical depth in engineering of DevOps platforms, tools, frameworks, and automation processes.

• Bachelor's degree or equivalent experience; Graduate degree preferred.

• 12+ years of relevant field or industry experience.

• Whilst hands-on technical knowledge and experience is critical, it is equally important that the successful candidate can see beyond technology to meet business and commercial aims.

• Excellent writing and research skills, coupled with strong analytical skills.

• Excellent presentation skills, including small to large audiences (500+ people)

• Experience leading and conducting code reviews to ensure code quality, design standards and architecture patterns are appropriately used.

• Experience with any of these practices: SRE, Chaos Engineering, Design Sprints, Design Thinking, TDD, BDD, Trunk-based development

• The following are “must have” areas of experience and expertise for this software engineering platform engineer role:

  • Developer focused experiences that directly lead to hands-on technical implementation and maintenance of a platform built to support and enhance delivery of software applications.

  • Expertise in DevOps principles and practices inclusive of both the I&O tools-focused aspect and the “culture of collaboration” aspect within an agile software engineer landscape.

  • Direct hands-on technical experience enabling and supporting developer self-service in at least one context, such as:

    • Dev portals, CLIs, API dev portals or similar platform deliverables

Expertise and experience in the following areas is advantageous:

• Expertise in cloud-native application architecture

• Enabling developer self-service, through developer portals - experience of Backstage, OpsLevel, Cortex, Port, or similar as a further enhancement.

• Understanding of the various DevOps Platforms, e.g., GitHub, Azure DevOps, GitLab, Atlassian, Digital.ai, Harness, or similar

• Strong software development skills, experience, and background

• Experience with app-stores and how it relates to software engineering efforts

• Cloud native platforms - aPaaS, fPaaS, CaaS, K8s (one or more cloud providers, with additional exposure to Openshift, VMWare Tanzu as a further enhancement)

• Experience with Infrastructure as Code. Firsthand experience writing code - for example writing Ruby scripts for Chef or Puppet or YAML or Python for Ansible and SaltStack.

• Ability to collaborate with developers to understand their needs and expectations at a technical level.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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