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Senior Payroll Specialist


Neo Financial

Job Description

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role:

Join our dynamic team as a Senior Payroll Specialist, where you will play a critical role in shaping our payroll operations. This role encompasses the oversight of payroll processing for all employees, assisting administration of our Employee Equity Plan and adherence to all compliance frameworks. You will collaborate closely with Workforce Management, Accounting, Legal, and Talent Experience teams to deliver accurate and timely payroll services.

What You’ll Be Doing:

  • Oversee and conduct final reviews for the payroll processing of full-time, part-time, and temporary contract employees in Canada.
  • Manage all year-end payroll obligations and ensure regulatory submissions are completed on time.
  • Ensure compliance with all provincial and federal legislation affecting payroll.
  • Provide assistance in administration of Neo's equity plan on an as-needed basis.
  • Implement payroll best practices that enhance workflow and reduce processing time.
  • Maintain stringent internal controls and manage audit trails to ensure accountability.
  • Execute monthly reconciliation of benefits payments and oversee accurate payroll disbursement.
  • Provide support for internal and external audits related to equity compensation.
  • Work closely with cross-functional teams, including HR, legal, finance, and payroll, to ensure seamless equity & compensation administration.
  • Prepare and analyze reports on total rewards metrics for senior leadership.

Who We Are Looking For:

  • A payroll expert with a solid track record in full-cycle payroll administration, managing a fast paced work environment in tech or finance sectors
  • Proven experience in a large-scale organization (500+ employees) and familiarity with payroll software and systems
  • Strong understanding of payroll legislation and best practices across Canada.
  • Excellent interpersonal and communication skills, capable of mentoring a team and driving strategic payroll initiatives.
  • A process-oriented thinker with a knack for driving efficiencies and proactive problem solving.
  • High organizational and detail-orientation skills with a strong sense of confidentiality and integrity.
  • Experience with Morgan Stanley Shareworks Platform is an asset
  • Experience with Dayforce and/or Rippling Platform is an asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We are making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

Advice from our career coach

To stand out as an applicant for the Senior Payroll Specialist position at Neo, consider the following tips:

  • Highlight your experience in full-cycle payroll administration, particularly in tech or finance sectors, and your proven ability to manage a fast-paced work environment.
  • Emphasize your familiarity with payroll software and systems, especially if you have experience in a large-scale organization with 500+ employees.
  • Showcase your strong understanding of payroll legislation and best practices across Canada, as well as your ability to drive strategic payroll initiatives.
  • Demonstrate excellent interpersonal and communication skills, as well as your capacity for mentoring a team and problem-solving proactively.
  • If you have experience with the Morgan Stanley Shareworks Platform, Dayforce, or Rippling Platform, be sure to mention it as it is considered an asset.

Keep in mind that Neo values high performance, teamwork, ownership, and professional integrity, so make sure to align your experiences and qualities with these core attributes when applying. Good luck!

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About the job

Jul 10, 2024


  1. CA Canada

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