Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical.
We're looking for great new colleagues. That's where you come in!
Job Description
- Lead the implementation, configuration, and customization of ServiceNow modules.
- Ensure seamless integration of ServiceNow with existing systems and processes.
- Collaborate with stakeholders to understand and interpret their business needs.
- Translate business requirements into detailed technical specifications.
- Conduct thorough analysis and documentation of business processes and requirements.
- Create detailed functional specifications to guide development and implementation.
- Design and optimize business processes to improve efficiency and effectiveness.
- Implement best practices and continuous improvement initiatives within the ServiceNow platform.
Qualifications
- Deep understanding of ServiceNow platform capabilities, including:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- IT Business Management (ITBM)
- Other ServiceNow applications
- Good understanding of ITIL and ITSM processes
- Ideally hold an initial ServiceNow certification
- Familiarity with agile methodologies and project management tools, such as:
- Scrum
- Prince2
- Kanban
- You speak and write fluent German and English
Additional Information
- 30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company bicycle arrangements, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks.
- Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference.
- Flat hierarchies and a long-term, stable job with attractive development opportunities.
Germany
