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Sr. Account Manager, Software Sales

Motorola Solutions logo

Location
United States
Motorola Solutions

Job Description

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview

The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems.


Job Description

We are looking for a top-performing, technical sales professional who understands the unique approach to selling our company’s public safety products to existing customers and developing and maintaining excellent customer/client relationships. Customer relationships are developed by phone contact, personal visits, and attending regional user group meetings. Sales responsibilities are assigned by region or major geographical area. Selling opportunities include on-site product presentations, online demonstrations, and coordinating with state and local officials on individual and multi-jurisdictional projects. A thorough understanding of local government procurement processes is helpful. Typically travel is moderate to high, with the Account Sales Executive typically being in territory (in front of the customer) 30-50%. Top sales performers are compensated aggressively with accelerators upon achieving annual sales quota. This position reports to the Software Area Account Sales Manager.

Responsibilities:

  • Attend scheduled training programs and other sales skills development opportunities.

  • Report and communicate regularly to Regional Account Sales Manager to provide status of progression of opportunities, potential hurdles or setbacks, territory customer needs, competitive activities, and potential for new products and services.

  • Regular upkeep of CRM activities and accurate forecasting is a fundamental job requirement.

  • Develop and maintain solid sales relationships with existing customers within different departments at the agency.

  • Gain an understanding of the customer’s business practices and provide solutions to increase organization efficiency, improve personnel safety, reduce liability, and enhance communication.

  • Communicate effectively with customers to set proper expectations as they relate to project implementations.

  • Prepare and complete sales agreements and related sales documentation and assist with sale negotiations and closings.

  • Help clients identify funding sources and occasionally assist in the sole-source justification process.

  • Occasionally attend tradeshows in the assigned territory

  • Coordinate, prepare, and conduct product demonstrations. Perform other job-related activities, duties, and responsibilities as assigned.

Essential Education, Work Experience and Skills:

  • Undergraduate degree or equivalent professional sales experience is preferred, but not required.

  • Prior sales experience in a professional sales position is preferred.

  • Sales experience in a technical field, computer software industry, or government sales preferred.

  • Experience selling to multiple levels, project stakeholders, and committees a plus.

Specialized Knowledge and Skills

  • Must be highly driven and self-motivated.

  • Must be consistently proactive toward lead and opportunity qualification and development processes.

  • Must possess excellent communication skills and have demonstrated problem solving and negotiating skills.

  • Responsiveness and quick follow-up skills required.

  • Must possess both consultative and relationship based sales qualities when engaging with prospective customers.

  • Time management skills are critical.


Basic Requirements

  • 3+ years of relative sales experience


Travel Requirements

25-50%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

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