Job Purpose:
As a Sr IT QA, you will be an active member of your domain’s agile team and perform QA activities like analyzing stories, writing/executing test cases and documenting defects for application systems, programs, functions, services, and other related software components in response to the enterprise need for high quality.
Primary Job Accountabilities/Responsibilities:
This job is responsible for developing or assisting in the development of functional requirements, testing applications, developing test plans, editing and/or writing test cases and test scripts, and evaluating test results to determine compliance with test plans and established business processes. The individual will interact with business development, system developers, end users, and all other groups involved in project development, testing, or test planning.
Testing/QA:
- Lead test initiatives/projects
- Develop test strategy for major features
- Estimate test tasks and lead test cycle
- Mentor Associate QA Analysts
- Suggest and implement QA process improvements
- Develop and execute test cases based on requirements/user stories
- Develop and execute automated tests
- Document, track, and retest issues found during testing
- Document and communicate test activities and results
- Research, suggest, and implement tools to enhance test efficiency
- Automate test cases and execute automated test suite
Business/User Requirements:
- Analyze requirements/user stories for testability and completeness
- Participate in requirements/user story gathering sessions
- Interpret user requirements/user stories and extend them into test cases
- Communicate technical concepts in everyday language
- Understand the needs of the user community
- Demo new features/lead UAT activities
Provide system support:
- Learn and enhance knowledge of the various multi-platform system support environments, utilities, and procedures
- Participate in on-call rotations
- Provide timely, concise communication of incident status to appropriate personnel
- Document incident occurrence and resolution(s) applied using designated repositories
- Consult with staff personnel as required for effective incident resolution
- Resolve development and support issues of moderate to high complexity or risk
End User Support:
- Strong communication skills.
- Translate technical concepts in everyday language.
- Troubleshoot technical issues and drive for resolution.
- Build relationships.
Technical Skills:
- Strong knowledge of Windows operating system
- Strong knowledge of web browsers (i.e. Chrome and Internet Explorer/Edge)
- Strong knowledge of mobile and cloud-based technology
- Intermediate SQL knowledge
- Expert in the Software Development Lifecycle/Agile concepts
- Basic understanding of programming concepts
- Learn new technical concepts quickly
- Suggest and implement process improvements
Basic Qualifications Required - Experience, Skills, and Knowledge:
Education:
- Bachelors in Computer Science or related field
Previous Experience:
- 6+ years of experience working in the Information Technology field.
Knowledge and Skills:
- Effective oral and written communication skills
- Familiarity with Agile development methodologies
- 2 years of working knowledge of fundamental concepts and practices of Object Oriented analysis, design and programming
- 2 years of analyzing technical problems and delivering solutions of moderate risk
- Experience with C# (or similar programming language) and SQL Server 2016 (or similar RDBMS)
- Knowledge on cloud solutions is a plus
India
