Sr. Sales Staff Administrator

Job Description:

Administrative Support:

• Provide comprehensive administrative support to the sales team, including scheduling meetings, managing calendars, and preparing documents.
• Handle incoming communications, screen calls, and respond to inquiries promptly.
• Maintain and update sales databases and CRM systems.
• Maintain commercial growth organization chart.
• Schedule recurring meetings for CRO (Team Calls, Forecast Meetings, QBRs, Win/Loss Reviews and Big Wins).
• Coordinate team bonding events for Holiday Celebrations.
• Recognize the team for birthdays, work anniversaries and performance monthly.
• Order and ship new hire welcome gifts.
• Order and ship net new prospect gifts <$100.

Send a personalized handwritten thank you note for new clients from CRO.

Send a personalized new hire welcome letter from CRO.

• Send a personalized handwritten thank you note for new clients from CRO.
• Send a personalized new hire welcome letter from CRO.

Document Preparation and Management:

• Prepare, format, and edit reports, presentations, and sales materials using Excel and PowerPoint.
• Ensure all documents are accurate, professionally formatted, and align with company standards.
• Manage electronic and physical filing systems for easy retrieval of information.
• Data analysis on ROI for projected outcomes of events.

Travel Coordination:

• Arrange domestic and international travel for sales team members, including flights, accommodation, transportation, and itineraries.
• Ensure all travel arrangements are cost-effective and align with company travel policies.

Expense Reconciliation:

• Collect, review, and process expense reports for the sales team.
• Reconcile expenses against receipts and company policies, ensuring accuracy and compliance.
• Assist with budget tracking and financial reporting as needed.

Meeting and Event Coordination:

• Ability to work cross functionally to organize and coordinate sales meetings, conferences, and events, including venue selection, catering, and logistics.
• Prepare and distribute agendas, meeting minutes, and follow-up action items.
• Prepare Executive team for presentations at events.
• Help draft content for CRO presentations.

Data Management and Analysis:

• Maintain accurate sales records and generate regular reports to track sales performance and KPIs.
• Assist in data analysis to identify trends, opportunities, and areas for improvement.
• Assist with Workday commercial growth goal inputs.

General Office Support:

• Support day-to-day office operations, including ordering supplies, managing mail, and ensuring a tidy work environment.
• Perform other administrative tasks as assigned by sales leadership.
• New Hire training scheduling and coordination.
• Print and ship client / prospective client requests for proposal.

Travel

Perform other duties that support the overall objective of the position.

Education Required:

• Bachelor’s degree in Business Administration, Marketing, Communications or related field preferred.
• Or, any combination of education and experience which would provide the required qualifications for the position.

Experience Required:

• 5-6 years of administrative experience, including supporting executive level leadership and sales experience, preferably in healthcare, sales or corporate environment.
• Experience with travel booking and expense reconciliation tools.
• Data gathering/analysis for sales opportunities.

Travel Required: Yes

Knowledge, Skills & Abilities:

• Knowledge of: Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Skill in: Executive level support, excellent verbal written communication and interpersonal skills. Attention to detail and problem-solving skills. Strong organizational skills.
• Ability to: Demonstrate high level of professionalism and confidentiality. Work independently and as part of a team. Build collaborative relationships and work functionally across the organization. Multitask in a fast paced-environment with meet priorities and deadlines. Exceptional adaptability in fast-paced environments. Thrives under pressure, making sound decisions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.