Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact:
Are you ready to make your mark on the world and save lives? Do you want to be part of a fast-paced, winning team? Axon is seeking an experienced Commercial Operations Coordinator to join our Order Processing finance team. You will be responsible for all aspects of order entry, from accurate sales order entry to system data maintenance to process improvement projects. The position involves accurately processing customer orders, capturing and entering all pertinent order details within multiple systems for visibility across the organization. The Coordinator will need to be resilient and able to operate in continual changing order processes and product offerings. Focuses for the position are data entry, time-sensitive order processing, record verification and assisting with projects and administrative tasks as needed.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.
What You'll Do:
- Processing Orders as submitted by the Sales Team in Axon’s systems
- Ensure Sales Orders are accurate in Axon's Salesforce and ERP systems
- Adhering to ATF Compliance
- Professionally interact daily with Sales, Operations and Finance team members
- Provide customer service for internal and external customers
- Manage Distributor end-to-end relationship
- Undertake additional hours when required during peak seasons of the year, including some weekend hours
- Maintain 48-hr order turnaround time
- Escalate issues to Team Manager when appropriate
- Manage Order Queues and reporting
- Provide backup support for team members during absence
- Ad-hoc projects as necessary
- Additional tasks may be necessary to contribute to team’s overall success
What You Bring:
- High school diploma (or equivalent)
- 2+ years order/data entry experience
- Salesforce.com CRM platform preferred
- Adaptable to continual product/process changes
- Ability to multi-task with a variety of job duties
- Ability to effectively communicate and work cross-functionally to resolve issues
- Strong interpersonal, communication, and organizational skills
- Solid time management and multitasking skills
- Exceptional attention to detail
- Strong work ethic and positive/proactive attitude
- Project management experience a plus
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 52,000 in the lowest geographic market and USD 55,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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