We are seeking an experienced CRM Business Analyst (m/w/d) to join our team and drive insights that shape strategic business decisions. This role collaborates across departments - including Business Development, Sales, Marketing, Product Development, and Finance - to leverage data for strategic growth. As the CRM Business Analyst (m/w/d), you will maintain, enhance, and analyze our Salesforce CRM to deliver actionable insights, support business forecasting, and create reporting tools that inform our company strategies.
Key Responsibilities:
Collaborative Data Analysis: Partner with cross-functional teams, including Sales, Marketing, and Business Development, to gather and analyze data relevant to market trends, customer behavior, and strategic goals.
Salesforce CRM Management: Maintain, enhance, and optimize our Salesforce CRM system to ensure data accuracy, efficient data workflows, and user accessibility.
Insight Generation: Develop, analyze, and interpret data from the CRM to support business strategies, including customer segmentation, sales trends, and market opportunities.
Reporting & Dashboarding: Design, generate, and distribute standard and ad-hoc reports and dashboards that provide business insights for strategic decision-making.
KPI Definition: Define relevant KPIs and develop reporting tools to measure and visualize CRM performance.
Forecasting & Modeling Support: Support the team in creating business models, forecasts, and scenario analyses to assess potential strategic initiatives.
Strategic Presentations: Prepare and present executive summaries and data-driven recommendations to senior management and business stakeholders.
Bachelor’s degree in a relevant field (e.g., Business, Data Science, Marketing, or a related discipline)
Minimum of 3 years experience in a similar CRM or data analysis role.
Strong analytical and problem-solving abilities, with experience in organizing, interpreting, and analyzing large datasets.
Hands-on experience with Salesforce CRM including data analysis, report generation, and system maintenance.
Proficiency in Tableau for creating visualizations and dashboards to support data-driven decision-making.
Data-driven mindset and proven interest in using data to support business development and strategy, with an enthusiasm for market analysis.
Tech-savvy and able to learn new technologies quickly and adapt to evolving business needs.
Ability to manage multiple tasks, prioritize effectively, and deliver high-quality work on time.
Proficiency in programming languages (e.g., SQL, Python).
Excellent communication and interpersonal skills.
Proficiency in English (German language skills are considered an advantage).
Competitive compensation
Key role in a highly advanced and fast-growing startup company
Impactful product promoting better understanding and treatment of cancer
International team, from over 20 different nationalities
Enjoyable work atmosphere with an open-door and open communications mentality
Indefinite employment contract
30 vacation days
Flexible working hours
Remote or Hybrid working model possible (Our offices and labs are located in Ulm, Germany.)
Annual health budget (Allianz bKV)
EGYM Wellpass
Relocation support
Join us in making a difference! Submit your application to be considered for this exciting opportunity.
Any questions? Please contact:
Emilija Stojanovska
Talent Acquisition Manager
Germany
