Key Responsibilities:
- Develop and deliver training programs primarily to the Customer Success and Sales teams to enhance skills, product knowledge and sales techniques.
- Design curriculum, conduct workshops and provide ongoing coaching to improve performance and achieve sales targets.
- Create annual SKO agenda and sessions
- Analyze sales data to identify areas for improvement and tailor training accordingly.
- Ability to assess the impact of the Sales training efforts tied to KPIs including conversion rates, customer satisfaction and employee retention/feedback.
- Own the on and offboarding for new hires including a structured system and process trainings for new hires and documentation on properly offboarding employees.
- Track certification and training progress for the sales team and create a reward program to drive excitement and friendly competition for achievement
- Drive adoption of good sales habits with shout outs or other recognition
- Meet with leaders across the company to consistently assess training and stakeholder partnership between Sales and other teams.
Education and Experience:
- Bachelor’s in Business, Marketing, or related field.
- 7-10+ years of enterprise software sales experience in a sales readiness/learning & development/cross-functional role.
- Experience in a sales trainer role.
- Managing cross-functional stakeholder relationships to shape the team’s vision and roadmap, effectively execute projects/day-to-day responsibilities, and scale operational processes that creates cross-functional collaboration.
- Proven ability to build strong relationships with business partners.
- Strong written and verbal communication skills along with presentation and interpersonal skills are essential for this role.
Exterro is an equal opportunity employer, participates in E-Verify and is a drug-free workplace. All employment offers are contingent upon successful passing of a background check. Exterro offers a competitive salary for this position and an excellent benefit package that includes medical, dental, and vision coverage, 401K, and more. For more information on the base salary range please contact careers@ exterro.com.
United States
