Director Software Engineering DIG - *Remote*

Providence is one of the largest not-for-profit health systems in the United States.

At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future, today.

The Digital Innovation Group (DIG) at Providence is a small but mighty product development and incubation team. We build next-gen tools that give patients convenient and easy access to health care anywhere, anytime.

DIG is both a healthcare startup and a technology/product incubator. Our team gathers market data on effective solutions in the health care space and then builds out a product line with the latest and greatest technology. When market maturity hits, DIG enables the product to spin out as its own company. It is a unique mix of venture capitalists, digital strategists, marketing acumen, product development and engineering all in one group nestled inside one of the largest health systems. We set the pace for other health care organizations around the country on how to conceive, engineer and launch effective health care solutions.

Recently funded DIG startups include DexCare and Praia Health.

Success in this role means you will have the opportunity to join future funded startups on the ground floor.

As Director, Software Engineering, Cloud Platform you are responsible for a software development team building next-gen infrastructure tools for our healthcare incubation platform. You bring extensive experience operating cloud products at scale and understand how to operate effective security and compliance practices with automation as a key focus.

This is a vital management role for the Digital Innovation Group at Providence. Key goals are:

• Lead SRE and operations teams to deliver secure, repeatable, reliable, and privacy-first cloud infrastructure and tools. You are a hands-on leader who defines product architecture and what success looks like from both a business and technology perspective.
• Develop effective relationships with your peers, internalize feedback, and get buy-in for the needs of the engineering team.
• Develop infrastructure roadmaps and work with engineering teams to plan, estimate, and deliver supporting infrastructure for their projects and product verticals.
• Own reporting tools to communicate to engineers and leadership the security posture of our cloud infrastructure, and operational health.
• Ride the crest of the tech wavefront with a voracious appetite for current technology trends.
• Manage, hire and develop a world-class engineering and operations team.
• Promote a culture of diversity and equity through hiring and developing talent and delivering the right products that support these values.

ESSENTIAL FUNCTIONS:

In this position you:

• Set and deliver success metrics for a cloud native infrastructure as code engineering team including velocity\delivery, code quality, and operational effectiveness. You will deliver to both internal and external engineering teams.
• Guide and mentor team members in best practices for design and deployment of cloud networking infrastructure and systems administration at the virtualization layer on *NIX systems.
• Establish best practices for observability, availability, latency, scalability and efficiency of distributed systems and applications and perform operational reviews for all engineering teams. You suggest methods to improve our internal processes and team productivity.
• Oversee and communicate to engineers and leadership the security posture of our cloud infrastructure, including establishing vulnerability reporting and setting remediation targets. This will include regular audits for CSF (Control Systems Framework: NIST, ISO, HITRUST, SOC2) compliance.
• Deliver and maintain common GitOps continuous delivery tools for all incubation products.
• Drive the vision of DIG’s cloud platform for incubating new healthcare products. You keep up to date with emerging trends and inspire where technology should go next. You have depth of expertise in a broad set of key technologies and are often consulted on the design and delivery of new solutions. You work with principal architects to shape the architectural vision and roadmap for the organization and are considered a trusted advisor to both internal and external customers.
• You communicate proactively and effectively to different kinds of audiences, including executives, customers and non-technical stakeholders, both internal and external to Providence. You ensure that the solutions being built are built with the future in mind.
• You are a role model and mentor for other engineers and actively grow their careers. You are coaching the team with whys instead of what or whos.
• You are instrumental in hiring and ensuring the organization is setup for innovation, including identifying new technical capabilities required in the future and developing the team to meet that vision.

EXPERIENCE:

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Mathematics or other related scientific or engineering fields. A master’s degree (or PhD) is preferred.
• At least 10 years of relevant industry experience shipping world class products on cloud native infrastructure such as Kubernetes including managing operational excellence and security / compliance goals. Experience with Azure is preferred.
• At least 3 years leading 1st level software engineering managers and their teams, including setting standards for hiring, performance reviews, and budget spend.
• Experience building IaC platforms designed to scale with multiple different application stacks in several customer environments using tools such as Terraform.
• Proven experience with Systems, Network and Application security best practices, threat models, defensive security best practices, writing code to test systems and applications by employing techniques such as Penetration Testing and Chaos Engineering.
• Demonstrated success with incubating new product ideas from conception to scaling with multiple customers. This includes defining and managing success outcomes for the engineering team, including operational excellence, security and compliance, as well as supporting the goals of Product, UX, and business partners.
• Collaboration within a global environment--in-country and international teams.
• Excellent communication and presentation skills with success in effectively communicating at all levels of an organization.
• Organizational development skills. Positive mind set with the proven ability to build a strong organization with a positive culture.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.