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DSD Operations Specialist

Congo Brands logo

Location
United States
Congo Brands

Job Description

Our Company

Congo Brands is at the epicenter of where consumer demand meets product development. Through brand partnerships with lead influencers, we are afforded an inside look at what consumers truly desire. E-commerce becomes the laboratory for consumer feedback and serves as a data pool for future retail endeavours.

Congo Brands is a health and wellness brand that sells supplements, fitness snacks, hydration drinks, energy drinks, and more through ecommerce and retail partnerships. Congo Brands houses some of the World’s most noted brands including Alani Nu, Prime Hydration, Prime Energy, and 3D Energy only to include more in the coming years. Congo Brands is on pace to become one of the World’s most noted consumer product brand companies, with revenue growth increasing exponentially year over year. Congo Brand’s goal is to be the go-to ‘Better for You Brand’ for everything from nutritional supplements, energy drinks, snacks and much more.

The Role

This individual will be responsible for assisting, and maintaining the Route Accounting Database “Encompass”, including master data, customers, promotions, pricing, and route assignments. This person will also provide Encompass site/application support to the field sales teams.

Key Responsibilities

  • Work with Encompass to set up and maintain clean customer information with the support of Business Intelligence Manager.
  • Perform import/export routines as needed to maintain up to date information, including for routing, customers, devices, coolers, and users.
  • Working with key account managers to add promotions and pricing updates, as well as verifying chain specific information.
  • Routing or re-routing as needed, create presale delivery routes, and ad hoc (hotshot) load sheets as needed.
  • Provide Encompass support for the field sales and delivery teams including application errors, troubleshooting, pricing/promotions, and general site or application issues/questions.
  • Assist with training for field sales teams, operational teams, and finance teams on Encompass.
  • Review system updates and ensure updates are rolled out correctly to the back office and to the field teams.
  • Assist in reviewing end of day process with Sales Coordinator to ensure that the load sheet close process is adhered to.
  • Other duties as needed.

Key Skills and Experience Required

  • Direct Store Delivery or Route Accounting experience
  • Experience with Encompass highly preferred
  • Experience with route accounting systems, including daily balancing, and database management
  • Experience with mobile devices, phones, tablets, etc.
  • Experience troubleshooting technical issues
  • Excellent communication skills
  • Self-directed; requires limited oversight
  • Experience with customer relations or customer service functionalities

Education Requirements

  • Bachelor’s Degree or minimum 5 years equivalent experience.

Travel

  • Travel up to 10%

Compensation and Benefits Details

  • Competitive Salary
  • Health/Vision/Dental Benefits
  • 15 days of PTO + 8 paid holidays
  • 6 weeks paid parental leave
  • 401K plan with employer match
  • Monthly cell phone stipend
  • AND SO MUCH MORE!

Congo Brands, LLC. is an Equal Opportunity Employer, and all qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.

#PRIME

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