Healthcare Program Manager (Full-time, Remote)

This is a contingent position with a potential start date in early 2025.

Integrity Management Services, Inc. (IntegrityM) is a woman-owned small business specializing in assisting government healthcare organizations prevent and detect fraud and abuse in their programs.

At IntegrityM, we offer a culture of opportunity, recognition, and collaboration. We thrive off of these fundamental elements that make IntegrityM a great place to work. We offer the flexibility our employees need to challenge themselves and focus on advancing their professional development and careers. Large company perks. Small company feel.

http://www.integritym.com

IntegrityM is proud to be named to the 2024 Top Workplaces list by The Washington Post! Our leaders inspire and empower each team member to break boundaries and lead with integrity. We foster a diverse community with flexible, remote-friendly career paths that nurture growth and fulfillment.

Job Description

In this role, the Project Manager will manage the contract and project team, and responsible for direct customer communications. The Project Manager works independently, as well as collaboratively with the project team, project subcontractors, and agency personnel. The Project Manager is responsible for ensuring that all tasks and deliverables are completed as required by the statement of work (SOW). The Project Manager represents IntegrityM to the customer and responsible for overseeing all subcontractor activities and deliverables. This role reports to the PI & Analytics Director.

Job Responsibilities:

• Maintains strict confidentiality and security of all sensitive and/or business confidential information obtained or accessed during the course of business and/or contract operations.
• Adheres to all IntegrityM and/or client privacy and security protocols governing sensitive and/or business confidential information.
• Ensures compliance with all applicable privacy and security training requirements (both IntegrityM and external/client-based), whether on an annual or ad/hoc basis. Please note: certain position levels (leads, managers, directors or higher) may require additional “role-based” training to ensure compliance with applicable privacy and security requirements.
• Plans and organizes new work; works with Director to identify resource requirements; monitors, updates and maintains assigned areas of the IntegrityM Project including:

• Organizes and facilitates project planning; reviews, product release planning discussions, and other project related meetings.
• Defines and maintains all implementation processes, manages implementation lifecycle; coordinates documentation when needed. This includes documentation of meeting notes and presentations.
• Maintains timelines and target dates (e.g., Microsoft Project).
• Delegates work assignments; sets expectations and monitors delegated activities; provides recognition for results.
• Establishes clear ownership for project tasks, to ensure team members are equipped with applicable resources to accomplish project goals.
• Provides timely feedback to team members and management.
• Reviews deliverables such as meeting minutes, Task Order Project Plan and other related materials for 508 compliance.
• Report technical issues to the proper area such as IT or management as needed.
• Proactively communicates project status, issues and risks to management.
• Coordinates and facilitates delivery of project objectives.
• Tracks progress and reviews project tasks to meet productivity, quality, and internal/external goals.
• Conducts regular status meetings with clients and team members, keeping the customer’s needs and requirements continuously in view for completion.
• Assists with various administrative tasks that are necessary for daily project support including but not limited to:

o Formats documents, spreadsheets or presentations.

o Creates tables, charts, workflow/hierarchal structure diagrams.

o Documents meeting minutes highlighting the significant updates and status changes.

o Assists with logistics preparation for various meetings and company functions.

o Copies, scans, and files documents, presentations, personnel documentation and other miscellaneous items.

o Tracks team progress using project management techniques and software.

o Reviews documents/data for quality assurance.

• Performs ad hoc tasks/duties as assigned.
• Exercises appropriate discretion and independent judgment relating to company policies and practices in an effective, consistent and professional manner.
• Adheres to applicable policies and procedures ensuring commitment to quality, compliance and security to protect the confidentiality, integrity, and availability of sensitive data and information.

Supervisory Responsibilities:

• Managers, subject matter experts, investigations staff

Requirements

Job Qualifications:

• Bachelor’s degree with five (5) to 10 years of relevant experience managing healthcare projects
• Active Project Management Professional (PMP) certification through the Project Management Institute
• Excellent written and oral communication skills
• Proficiency with Microsoft Office Suite 2016 or higher including Outlook, Word, Excel, Project, and PowerPoint.
• Excellent client interactive skills
• Excellent attention to details
• Highly organized
• Demonstrated ability to handle shifting priorities
• Takes initiative and results driven
• Strong and professional work ethic
• Ability to communicate effectively
• Strong oral and written communication and interpersonal skills
• Ability to multitask
• Ability to work collaboratively with team members
• Ability to follow oral and written instructions
• Analytical Skills
• Ability to perform under deadlines
• Must maintain confidentiality
• Understanding of current technology and the use of technology in a business environment

Additional Requirements:

• Must pass post hire background screening checks.
• Ability to obtain a security clearance, if required by Client/Contract.