It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Client Services - Home Based Research Coordinator will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be
Highly proficient communicator in both spoken and written English
Excellent ability to organize and coordinate tasks
Attention to detail and accuracy
Above average typing and data entry skills
Comfortable working independently with little direction under tight deadlines
Role Details
Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 37,500-40,000 PHP
Job Responsibilities
Design and implement market research projects, including survey development, data collection, data cleaning and in-depth analysis utilizing tools such as Excel macros, Power BI etc
Conduct thorough data analysis and create dynamic reports and dashboards, providing actionable insights to inform strategic decisions.
Manage and optimize data collection processes, ensuring high data quality and reliability.
Collaborate with internal teams & our members to understand research needs, presenting findings through clear and compelling reports.
Stay abreast of advancements in research methodologies and analytics tools, continuously enhancing our research capabilities.
Leverage advanced analytics tools (R, Tableau, Python) for complex data analysis tasks, providing deeper insights into market trends, consumer insights, industry sales volume & growth etc .
Knowledge of HubSpot, including integration of surveys tools and research data into the platform, is a significant advantage.
Provide honest and ongoing communication as needed to support success throughout the organization.
Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
Provide high-quality products, reports, communications and projects for all audiences internally and externally
Additional Job Requirements
Education: College degree in Marketing, Communications, and Business Administration, or any related field.
Experience: 1-3 years of Administrative Assistant, Data Entry Operator, or Office Admin Assistant or in another relevant administrative role.
Strong computer and internet skills, including proficiency in Word, Excel, and Outlook.
Exceptional knowledge of office computer systems and software.
Strong written and communication skills with clients and customers.
Thorough understanding of office management systems and procedures.
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Philippines
