Deliver an enhanced, tailored, and engaging partner experience that is emblematic of Juniper’s
commitment to fostering a thriving and hyperconnected culture by providing support focused on
enhancing the ease of doing business, accelerating sales processes, and building partner capacity.
In this role, the Partner Experience Manager will guide Juniper partners as they navigate the various rolebased
journeys and resources resulting the achievement of key objectives. Specifically, increased partner
utilization of sales tools, increased lead generation activities and partner-initiated opportunities by
facilitating enablement in driving value added sales motions such as product demonstrations and Proofs of
Concept (POCs).
Key Responsibilities include:
- Response and resolution of partner sales or program support inquiries
• Enabling partners to utilize tools needed to generate leads, execute product demonstrations, and
deploy POCs
- Building and maintain momentum of accelerated sales motions initiated through, or resulting in, a
POC, Deal Registration, or other pre-/post-sales activities
• Provide guidance through the different role-based journeys of the Juniper Champion Program
resulting in partners moving up in tiers by suggesting necessary trainings, discussing progress in
sales achievement, and recommending and support end-user demand generation activities
• Proactively engage partners through a combination of outbound/inbound calls, community
channels via Juniper’s partner collaboration platform, Juniper PartnerLink
Minimum Qualifications:
- Excellent communication skills to deliver appropriate brand messaging and position the Juniper
Champions program’s value proposition as benefits corresponding to the partner representative’s
role
- Detailed and organized in managing varying types of service requests and adhering to established
service level agreements
• Proven ability to prioritize and multitask in a fast-paced, dynamic environment
• Inquisitive and engaging in an authentic and genuine fashion
Preferred Qualifications:
• Bachelor’s Degree preferred
- 5+ years’ experience in sales or marketing, preferably in Enterprise IT
• Experience in managing inbound and outbound calls
• Experience in building and maintain engagement in online community platforms such as Slack,
LinkedIn, Salesforce Experience Cloud
• Fluent in English
ABOUT JUNIPER NETWORKS
Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world's largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision - Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
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