Remote Nurse Care Coordinator (LPN/LVN, RN) – California

Full-time Position – Remote (California)

Brilliant Care is a very innovative, fast-growing, mission-driven population health management company that assists with value based care initiatives. Our objective is simple: to improve health outcomes and reduce total cost of care. We’ve created a population health management solution that is revolutionizing the way providers and patients think about healthcare. The key to our success lies in our commitment to providing proactive, personalized, high-touch care. Our expert-level, patient-focused team of Nurse Care Coordinators are with our patients every step of the way. #brilliantcare

The Company

At Brilliant Care, we proactively identify at-risk hypertensive, diabetic and CHF patients and provide them with personalized access to a nurse care manager who works as an extension to the provider. Using high-touch care coordination and advanced remote technologies, we improve patient compliance and medication adherence while reducing unnecessary ER and hospital visits. Essentially, we help improve outcomes substantially, without heavy lift or any out-of-pocket costs for healthcare organizations.

The Position

This position will assist healthcare providers and practices to successfully manage their care management and remote patient monitoring program and provide remote patient monitoring services to patients who are enrolled in the program. Must have a passion for educating patient on how to manage their chronic conditions, be self-driven to meet required monthly goals, and have ability to maintain flexibility in a constantly changing environment.

Duties & Responsibilities

• Enroll patients in Remote Patient Monitoring (RPM)
• Monitor daily capture of patient physiologic data from devices
• Conduct coaching call to remind patients to capture daily data
• Follow-up with non-compliant patients
• Analyze collected data and triage out of range readings in a timely
• Escalate cases which require provider attention
• Provide health coaching to high-risk diabetic, hypertensive, and congestive heart failure patients
• Document assessment data, education provided, and lifestyle interventions planned in patient charts
• Capture detailed and concise notes of all patient interactions
• Act as a resource to patients and providers in enabling access to the provider and presenting information to the provider for medical decision-making

Supervisory Responsibilities

• No immediate direct reports, but opportunities for growth to Team Lead positions

Skills & Qualifications

• Must be a resident of California with active licensure issued by the State of CA (LPN | RN)
• Possess the skill to verbally train and educate patients on how to use devices
• Display patience and accuracy while providing patient care
• Teamwork, leadership and interpersonal skills are a highly desired
• Attention to detail
• Critical thinking skills to problem solve or act quickly
• Excellent written and verbal communication skills
• Act as primary contact for patients to build rapport and maintain patient satisfaction, improvement in health status, and compliance with program

Work Environment

• Fully Remote work from home environment
• Collaborative and supportive team with intense training and development programs

Preferred Experience

• Min 5-year work experience working in practice or healthcare setting

Certificates, Licenses, Registrations

• Active LPN or RN issued by the State of CA

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.