Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What’s in Store
We're on the lookout for a Senior Claim Adjuster to join our growing team! As a Senior Claims Adjuster, you will:
- Manage a caseload of approximately 150 claim files, with multiple claimants, pertaining to municipal operations liability.
- Perpetual evaluation of reserves for property damage and/or bodily injury claims with exposures of $25,000 or greater (subject to change)
- Investigating claims, issuing timely reports, completing thorough diary reviews, managing litigation, and demonstrating excellent organizational skills
This role is a full-time, home-based position. However, the candidate should reside in Tennessee as travel may be required, quarterly or bi-annually.
Your Expertise, Skills, and Abilities
- College degree and insurance certifications are preferred
- Adjuster licenses held in CA and NY strongly preferred
- Ten (10) years liability experience, preferably in bodily injury, premises liability, auto and property
- Expert experience and knowledge in Liability Insurance Policies, Self-insured retention (SIR), Excess policies, Tiered Deductibles
- Proper reserving, excess carrier reporting and notice, reservation of rights letters
- Tennessee laws, regulations, and statues
- Client and account management
- Client and claims reporting
- Third-party administrator (TPA) experience strongly desired
- Experience handling claims for municipalities strongly desired
- Proficient knowledge of claims operations platforms, Microsoft Office
- Desired professional designations such as AIC, AIM, ARM, CPCU,
- Excellent written and verbal communication skills, demonstrated through the preparation of reports, presentations, and meetings for diverse audiences
- Ability to adapt to new technologies quickly
- Customer service orientation, with a track record of resolving client issues efficiently and effectively
- Proven ability to mentor and train team members, fostering a collaborative and productive work environment
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to ensure your health and that of your family
- A 401k plan with employer matching to help you build a secure financial future
- Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
- Paid holidays
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
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