Senior Specialist - Survey Administration

Company:

Description:

Mercer is hiring for below position for Gurgaon location:

Business Title: Senior Specialist – Survey Administration

What can you expect:

The job entails extensive interaction with Clients & Mercer Consultants discussing deliverables, help clients in filling gaps in understanding of Standard Survey Methodology, building understanding of organization structure and roles for the Job Mapping basis Mercer Framework. Ensuring seamless delivery of solutions on client/consultant queries. Monitor and report progress against deliverables to the project team on an ongoing basis. Working in close partnership with global and regional stakeholders, collaborating with all to ensure constant improvement and success of the Client Solutions Team.

What is in it for you:

The position offers good career advancement opportunities, supported by training and professional development as well as access to the firm’s global network

We will count on you to:

• Client-related activities – contact clients during the survey cycle, respond to client ad-hoc queries
• Support to the market consultants – supports participation solicitation, data collection material distribution & follow-up on data submissions, datavalidation and closure of client queries with support from mentor, resolving results acess related issues and respond to ad-hoc queries
• Internal administrative tasks - update client participation database, ensure that all the documentation and record keeping are complete

What do you need to have:

• Graduate/Post Graduate in any discipline
• Comes with 3-5 years of experience as a data analyst
• Good to have HR background

What makes you stand out:

• Good understanding of various areas in HR
• Excellent interpersonal and communication skills
• Dynamic, motivated, flexible and result-oriented personality with the ability to perform under pressure

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.