Solutions Consultant, Emerging Sales

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $150M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

Solutions Consultants are motivated, tech-savvy communicators – team players who make an impact across the whole organization. This pre-sales role reports to the Sr. Manager of Demo Engineering and Solutions Consulting (Emerging). You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.

We're looking to expand our growing organization with intellectually curious teammates, and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind.

By learning about prospects’ goals, crafting solutions, and strategically consulting with the sales team, you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.

One of our core values is Growth Mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply as we value applicants for the skills they bring beyond a job description.

In this role, you’ll get to:

• Work closely with our knowledgeable Emerging Account Executives to assess client challenges, think critically to devise solutions, and strategize how to present that information about the Iterable product.
• Generate excitement around the Iterable platform by creating compelling demonstrations and technical presentations tailored to diverse audiences on strategic Emerging segment deals.
• Demonstrate Iterable's full feature set for more sophisticated use cases while always tying back value for the prospect.
• Serve as the primary technical product expert within the selling team, collaborating closely with Emerging Account Executives, Sales Leadership, and the Emerging Segment VP to drive success inthe Emerging sales opportunities.
• Work with prospective clients to scope out their needs from Iterable, occasionally including integration partners and interfaces with multiple stakeholders.
• Liaise with internal product teams to deliver new platform features intended to drive potential customers' further adoption of the Iterable platform.
• Strategically partner with our Emerging AE organization to win high-velocity, transactional business without sacrificing quality and impact to the potential customers.
• Continually invest in your own career through projects that enable you to grow professional interests that coincide with the growth of our organization.
• Identify opportunities for and contribute to implementing improved sales processes aimed at accelerating sales cycles to under 90 days while maintaining exceptional quality standards.

We are looking for people who have:

• Two years of experience in a SaaS product as an SME, including software demonstration presentations (Solution Consultant / Pre-Sales Engineer / Sales Consultant / Solution Engineer / etc.).
• Proven track record in a client-facing role, preferably SaaS, managing tasks with elevated complexity in prospective new business deals.
• Technically curious and self-motivated; passionate about solving business marketing challenges via software solutions.
• Experience in any of the following areas, particularly in the Martech ecosystem: Mobile, APIs, Data Flow/Integrations, and MarTech Ecosystem.
• Team player who thrives in a dynamic environment partnering with Account Executives.
• Demonstrable verbal and written communication skills.
• Strategic approach to technical sales activities - mindset to implement systems and repeatable processes to eliminate manual efforts with a sales mentality.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Day (First Friday off every quarter)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The annual cash compensation for this role is $114,800 - $177,100 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.