Sr. Component Relations Manager

Company Overview

Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth.The possibilities for having fun as a Shriner are endless. Our local Shrine Centers (chapters) around the world have thousands of activity-based clubs, units and events that provide ways for members to connect with each other in a fun environment. A unique aspect of our local chapters is that creativity is encouraged, and if a club for a particular activity doesn’t exist, members are empowered to create one.

Job Overview

Shriners International has an opportunity for a Sr. Component Relations Manager. This position may be on-site or remote.

The Senior Component Relations Manager is the business owner responsible for creating the strategy and implementing the systems and process in support of Shriners International’s (SI) chapters, special interest groups, and volunteers. This includes serving as a portfolio manager for components events/activities, project follow-up and accountability, and as the primary membership liaison between SI and internal/external components. The Sr. Manager, Component Relations is responsible for developing and directing SI volunteer engagement and accountability systems, motivating a volunteer field staff to outcomes, the development of event/component framework, partnership development with Masonic organizations, leading various events at the annual conference, and serving as the primary staff liaison to several board committees.

The pay range for this position is $88,800 - $133,200/annually. Compensation is determined based on years of experience and department equity.

Responsibilities

• Determine and deploy the daily activities of SI’s component project portfolio to specific member-driven outcomes including defining and updating the long-range programming plan to ensure consistency with SI’s strategic priorities.
• Serve as the primary staff liaison and manager of a volunteer field staff of nearly twenty members, Regional Membership Directors, to design and implement strategies that strengthen operational relationships, build trust between SI and the components and advance key SI initiatives. This includes identifying the systems and processes to efficiently manage and motivate the RMD’s to stay informed of major and sensitive member challenges/opportunities, identify component needs, deploy solutions when appropriate and creating process(es) to ensure components receive relevant solutions, information, services and organizational tools.
• Develop, deploy and evaluate (according to the Phillips ROI Methodology process) Shrine membership programs with a primary focus on increasing membership recruitment and engagement including establishing framework work for clubs/units/Temple events, ritual enhancements, and a college fraternity recruitment program.
• Serve as the primary staff liaison to several Board appointed committees including the Futures Committee, DeMolay Committee, and Membership Executive Committee. This includes managing the workflow of the Sr. Membership Project Coordinator in preparing agendas, reports, meeting summaries, representing the voice of the organization during committee meetings and ensuring related projects and action items are completed on schedule to specific outcomes.
• Serve as the staff liaison to external components (Masonic) for the purpose of partnership development including Grand Lodges and appendant bodies with the goal to reposition and strengthen Shriners International’s recruitment and awareness efforts. Through regular Masonic calls and visits, maintain credibility and trust with their components to build partnerships on joint initiatives and shared resources. Design, develop and implement Masonic-focused programs including the Land Breakfast at the National Conference of Grand Masters, the Grand Masters’ Summit, and facilitating the ongoing development with the NMJ via BeAFreeMason.com.
• Implement new and enhance existing systems, processes, and programs to benefit Temples on an ongoing basis to support their membership recruitment, retention, and reinstatement activities, business operations, and member engagement programs. This includes the conceptualization,selection, and contracting of new federation-wide business tools (including affinity partners) that can achieve these goals.
• Lead efforts within the department and fraternal information staff to ensure that the member prospect process is efficient and effective in the manner of experience, delivery, data collection, reporting, and action plans. Identify and mplement new and enhance existing systems and processes to communicate with temples on an ongoing basis to support their membership recruitment activities based on data and knowledge of upcoming/potential temple outreach programs.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Minimum:

• 5+ years of Association Management, Service Club, Fraternal, Chamber, Non-Profit, and/or Volunteer Management experience
• 3+ years Event Management experience
• Bachelor's Degree in a related field (Business, Organization Management, Non-Profit, Public Policy)
• ASAE Certified Assoc Exec (CAE) Preferred or US Chamber Institute for Organizational Mgmt (IOM)

Preferred:

• Membership program, governance and policy experience
• Windows/Microsoft Office Suite (i.e. Word, Excel, PowerPoint)
• Multilingual or bilingual speaker preferred