Talent Operations Associate

This is a remote opportunity

The Talent team at Wayfair plays a critical role: we support our 20,000+ employees as individuals, members of teams, and as part of Wayfair. We are committed to enhancing productivity by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving professional growth and retention. Our best-in-class Talent team is looking for an experienced Human Resources professional to help achieve this mission with our centralized, virtual Talent Employee Support Center that provides Talent (Human Resources) Management support to all Wayfair employees.

As an influential and integral member of the Talent team, you will be tasked with driving and providing strategic input to Talent workstreams, sharing insight and advice with respect to project planning as the Talent team grows and scales, understanding and driving federal and state/provincial employment laws, coaching and development of team members, analysis of employee trends, training and more.

What You'll Do

• Enable employee-facing customer support functions by assisting employees with requests and concerns on processes such as I-9 administration, benefits, internal mobility, terminations, unemployment insurance, and more.
• Serve as a subject matter expert and resource to HR team members and external business partners regarding system issues and tickets.
• Provide direction and guidance to leaders and employees on HR and Operations programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development while effectively mitigating business and company risk.
• Partner with managers on strategic planning, and provide guidance on employee and business trends that impact team processes and policies.
• Review and learn data to begin to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to develop solutions that improve business results.
• Work cross-functionally to drive department specific projects and initiatives.
• Maintain agility and prioritize workflow to adapt to other projects and responsibilities as assigned to meet the business needs.

What You'll Need

• 1+ years in a dedicated Human Resources (HR) role
• 1+ years of experience in the compliance management and administration
• Fluency in both Spanish and English is a plus
• Bachelor’s degree in Human Resources Management or related field preferred
• Ability to build productive relationships and influence all levels of the organization
• Service orientation with a consultative lens
• Ability to analyze, interpret, manipulate data as it relates to the HR function
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.
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