Business Analyst - Remote

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards.

This is a remote position in the US.

Responsibilities

• Work under the direction of the Manager to provide application solutions for assigned business areas.
• Possess functional knowledge of assigned application technology.
• Interact with business stakeholders and subject matter experts to solicit business requirements.
• Serve liaison role between application technology vendors, internal IS groups, and business users.
• Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases.
• Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.
• Interact with development teams during the software build and/or configuration process and testing process.
• Perform functional application configuration and configure /run reports at user request.
• Ensure programs meet business specifications.
• Demonstrate new functionality to business users seeking inputs on future direction.
• Review vendor provided documentation and user manuals needed to support the product.
• Directly interface with business users by responding to support calls escalated by the Service Desk.
• Participate in user focus groups and requirements workshops, vendor training and demonstrations.

Qualifications

Academic and Professional Qualifications:

• Bachelor’s degree or equivalent/years of experience required.

Experience:

• 2-4 years practical experience in providing business process and functional support for assigned product preferred.
• 1-2 years clinical experience or EHR support.
• Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques.
• Experience of business analysis documentation.
• Experience working with Agile Principles is an asset.

Travel Requirements:

• May require other travel for business needs.

Working Arrangements:

• Work is performed in a remote environment with minimal exposure to health or safety hazards.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

[email protected]