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Manager, Operations

SV

Location
United States
Base Salary
55k-65k USD
Stellar Virtual

Job Description

About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana. Stellar Virtual is committed to going above and beyond for our virtual families.


Our Promise

Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.


Our Mission

Empowering Families. Unleashing Potential.


Our Core Values

Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected to the mission.

  • Go the Extra Mile (Go): Customer Service is everyone’s job.

  • Make Your Motion Matter (Make): Prioritize, focus, and support Stellar Virtual goals.

  • Kids First, Always (Kids): Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.

  • Respect: Assume positive intent with our students, families, and colleagues.

  • Create, Collaborate, & Communicate (the Cs): Demonstrate the skills we want our students to learn.


We remember our values with this phrase:

Go Make Kids Respect the Cs!

Our core values promote a culture of identity, safety, and trust. When a company consistently adheres to its values, it builds credibility with employees, customers, partners, and other stakeholders to anchor Stellar Virtual's long-term vision and strategic goals.

Technology Aspect

Stellar Virtual does not currently provide all employees or contractors with the necessary equipment (i.e., computers, internet service, telephone, home office setup, etc.) required for employment. Depending on your position, you may be assigned a company-issued device to use throughout your tenure of employment.

Position Overview

As the Operations Manager for Texas Virtual Schools, a campus of Stellar Virtual, you will be responsible for overseeing the day-to-day operations of our virtual learning programs across Texas. You will focus on enhancing productivity, streamlining processes, and using data-driven insights to improve overall program effectiveness. Working closely with the Director of Operations, you will ensure that Texas operations run smoothly, efficiently, and in alignment with Stellar Virtual’s mission and goals.

Essential Position Functions

  • One Number: 15,000 Students Enrolled in Texas

  • Oversee daily operations of virtual learning programs across Texas, ensuring alignment with company objectives and educational standards.

  • Collaborate with department heads, educators, and support staff to implement operational best practices that enhance program quality.

  • Use data analysis to evaluate program performance and identify areas for improvement, making recommendations for optimizing processes.

  • Streamline workflows and develop operational efficiencies to enhance overall productivity and meet organizational goals.

  • Provide leadership and mentorship to operations staff, ensuring team alignment with objectives and promoting a collaborative work environment.

  • Work with the Director of Operations to manage budgets, staffing, and resource allocation to support program success.

  • Foster strong relationships with key stakeholders, including school districts, parents, and external partners, acting as a liaison for inquiries and concerns.

  • Ensure compliance with all relevant education regulations and standards in Texas, maintaining alignment with Stellar Virtual operating procedures.

  • Prepare detailed reports for senior management, highlighting key performance metrics, challenges, and progress toward program goals.

  • Travel periodically to collaborate with field leaders, program coordinators, and educators.

Required Skills, Knowledge, and Abilities

  • Strong leadership and team management experience with a proven ability to lead high-performing teams.

  • Exceptional communication and interpersonal skills to foster collaboration and maintain strong relationships with stakeholders.

  • Ability to use data to drive operational improvements and streamline workflows.

  • Knowledge of Texas education regulations and policies, with a focus on virtual learning.

  • A results-oriented approach, capable of implementing strategies that improve program quality and student outcomes.


Education & Certification Requirements

  • Bachelor's degree or equivalent years of experience required.

  • A minimum of 5 years of experience in education management or a virtual learning environment is strongly preferred (similar experience will be accepted).

  • Knowledge of PEIMs Reporting in Texas, preferred.

Equal Employment (EEO) StatementAt Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
E-Verify StatementStellar Virtual participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States without sponsorship.

Advice from our career coach

Your knowledge of virtual learning environments and experience with education management are key to standing out as an applicant for the Operations Manager position at Stellar Virtual. Here are some tips to help you shine:

  • Demonstrate strong leadership and team management skills in your application, highlighting past experiences where you have led high-performing teams.

  • Showcase your exceptional communication and interpersonal skills, emphasizing your ability to foster collaboration and maintain strong relationships with various stakeholders.

  • Highlight your ability to use data to drive operational improvements and streamline workflows, as data analysis is crucial for evaluating program performance.

  • Emphasize your knowledge of Texas education regulations and policies, especially those related to virtual learning, to demonstrate your understanding of the educational landscape.

  • Provide examples of your results-oriented approach, detailing strategies you've implemented to improve program quality and student outcomes.

By aligning your application with these key points and showcasing your relevant experiences, you can significantly enhance your chances of standing out as a top candidate for the Operations Manager role at Stellar Virtual.

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About the job

Oct 6, 2024

Full-time

55k-65k USD

  1. US United States
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