Schedule: Monday – Friday (08:30 AM - 05:30 PM AEST)
What are we looking for?
Skills Required:
- Bachelor’s degree in Law, Paralegal Studies, or a related field
- 3-5 years of paralegal experience, particularly in personal injury law or insurance law
- Experience in handling TPD and life insurance claims is desirable
- Proficiency in using legal research tools, CRM systems, and relevant software
- Ability to evaluate complex information, draw insightful conclusions, and find effective solutions
- Effective written and verbal communication, strong organizational abilities, and multitasking skills
- Proactive approach to work, adaptability, and resilience in handling challenges
What will you do?
- Evidence Gathering and Research: Conduct thorough research and gather evidence related to medical records, employment histories, and insurance policy wording to support claims advocates in building strong cases.
- Chronology Creation: Develop detailed and accurate timelines of events, treatments, and communications critical to each claim.
- Policy Assessment: Analyze and interpret insurance policy wording, including TPD (Total and Permanent Disability) and life insurance policies, to determine coverage, identify exclusions, and assess claims validity.
- Regulation and Rules Learning: Continuously update knowledge of local regulations and rules relating to superannuation, life insurance, and TPD insurance, ensuring compliance and accurate advice.
- Summarization and Reporting: Prepare comprehensive summaries and reports based on your research and analysis for claims advocates to use in client representation.
- File Organization: Maintain well-organized digital and physical files to ensure easy access to all relevant documents.
- Communication: Exhibit excellent communication skills in all interactions, including responding to queries from clients and team members.
- Team Collaboration: Be a proactive team player within a small, high-paced team environment, working closely with colleagues to achieve collective goals.
- Information Sourcing: Actively source missing or additional information as required, directly contacting relevant parties when necessary.
- Support Case Management: Assist the Case Manager with daily administration tasks related to claims, including responding to queries and managing documentation.
- Data Integrity: Ensure the accuracy and integrity of all data entered into the CRM system, regularly updating and maintaining records.
- Reporting: Generate reports as needed, providing insights and updates on the progress of claims and other relevant metrics
Join the awesome team and enjoy these benefits & perks:
- Home-based
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client, located in Australia, offers a comprehensive approach to financial planning. They carefully listen and understand their clients' individual goals, preferences, and future aspirations. Their team of advisors has extensive experience in customizing financial strategies to cover all aspects of financial planning for clients with specific needs, such as medical retirement planning, Special Disability Trusts, and Expert Witness Reports.
#ConnectOS #ConnectOSCareers #TeamConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.