Senior Salesforce Administrator

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Sales Systems Administrator, joining our Revenue Operations, Processes Systems team.

What you bring

• At least 5 years of experience customizing on the Salesforce platform including creation of scalable solutions using custom objects and fields, custom metadata, advanced Flows, Slack integrations, reports, dashboards, validation rules, etc.
• At least 2 years of experience playing a technical lead role in a Sales Operations, Revenue Operations, Business Operations or Business Systems team or projects.
• Strong experience with some enterprise API tools such DataLoader and Workbench.
• Experience in the gathering of user requirements and translation into technical requirements
• Highly desirable to have experience with HubSpot, Drift, Outreach, ZoomInfo, Zendesk.
• Hands on, proactive, blame-free style of working
• Experience owning and driving a project from concept to production, including proposal, discussion, and execution.
• Jump in and own short range Sales efficiency projects, having real impact on Sales performance.
• Process change and improvement action plans
• You are a team player with the ability to work independently and take ownership.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• Communicate, ensure adoption and enforce best practices, procedures, and security protocols
• Document current processes and controls, new system requirements and the creation of applicable testing scenarios for enhancements and system updates
• Gather internal team requirements and work with external partners and vendors on Salesforce implementation.
• Maintain and administer sales systems
• Build enhancements with Salesforce.com configuration such as workflow rules, validation rules, process builder and lightning components.
• Interpret and analyse business requirements submitted on change requests for processing and ensure proper requirements have been detailed for the change and that business review and approval is captured
• Support user training, by collaborating with Sales Enablement, to ensure all functional users understand the application capabilities and how they are expected to perform their roles

Practicals

• You'll report to: CEO
• Direct reports: 3 Directors and 1 Senior Manager
• Team: [Core Team] - [Sub-Team]
• Location: You need to be in Europe, the Middle East, or Africa to apply (because the role is impacted by regulatory requirements)
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $ 40,850 USD - $137,800 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview(s) with team members
4. Prior employment verification check