The Red Hat Sales team is seeking an experienced Solutions Architect to guide the growth and development of Red Hat’s business in Malaysia Telco sectors. In this role, you will create possibilities, solve problems and establish trusted relationships with our customers. You will collaborate with the Sales, Customer Success, and Partner Ecosystem teams to discover the customer’s business and technical objectives and help them invest in the right solutions from the Red Hat and Partner Ecosystem portfolio. You’ll be expected to handle a range of customer conversations, from introductory discussions on our solutions to mapping architectural and technical details specific to the customer’s environment. As the Account Solution Architect, you will coordinate the efforts of other Red Hat technical staff to design solutions and ensure customer adoption and satisfaction. You’ll need to have excellent communication skills, as you'll be a crucial part of the first impression our customers have with Red Hat. Finally, you’ll want to have a passion for open source, and a balance of technical expertise with business acumen.
What you will do:
Based on customer engagements, perform a discovery of needs, design the best solutions, and deliver the Red Hat value proposition
Deliver successful customer solutions workshops to shape customer use cases and architect design decisions
Define high-quality proofs of concepts and pilots with the specialist team to increase customer confidence in our offerings
Serve as a trusted advisor for the customer, building long-lasting relationships within our key accounts and maintaining knowledge of the technical architecture within the accounts
Demonstrate expertise and vision in practices by speaking at industry conferences
What you will bring:
8+ years of experience working as a presales engineer selling a variety of software and infrastructure solutions with customers in various industries and markets
Solid knowledge of enterprise solutions within the different IT architecture layers
Good knowledge of cloud architectures and ability to guide a journey to the cloud roadmap discussion with customers
Experience with the latest cloud technologies like Docker containers and Kubernetes and virtualization technologies like KVM and VMware
Knowledge of middleware and application development technologies like microservices, service-oriented architecture (SOA), API management
Knowledge of the latest technology practices for implementing DevOps
Record of developing relationships at technical, business, and executive levels throughout large enterprise IT organizations
Ability to present and lead technical and business discussions at the senior level of customer organizations
About Red Hat
Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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