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Senior Solution Architect

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Location
United States
Base Salary
163k-261k USD
Red Hat

Job Description

The Red Hat North America Telco team is looking for a Senior Solutions Architect preferably with experience covering major cable operators. The ideal candidate would reside in Denver, CO or Philadelphia, PA. In this role, you will help customers achieve their business objectives and help them understand how Red Hat's solutions will give them a business advantage. To identify and create the right business solutions, you'll need to have technical expertise, passion for open source, and a deep understanding of business processes and technology problems faced by cable operators.. As a Senior Solutions Architect, you'll also need to have excellent communication and people skills as you'll be a crucial part of the first impression that our customers will have with Red Hat.

What you will do

  • Support the Sales team with recommendations for development and implementation of complex offerings and solutions to help them achieve sales quotas

  • Meet revenue goals and deployment and service objectives while sustaining good relationships with existing and prospective customers

  • Build, design, and present complex solutions to customers

  • Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure excellent customer experience with our offerings and solutions

  • Serve as a trusted subject matter expert for customers, gain trust of IT professionals, and build long-lasting relationships within our key accounts

  • Demonstrate expertise by delivering whitepapers and conference presentations; share knowledge with your team members to allow them to learn from your work

  • Discover and analyze the business and technical problems of our customers and connect these problems to the appropriate Red Hat’s solutions

  • Use your deep knowledge of our offerings to provide technical leadership to the Sales team and our customers through sales presentations and demonstrations of offerings

What you will bring

  • 5+ years of experience working as a sales engineer, consultant, solutions architect, or in a relevant role; experience working in presales for an enterprise-class business technology supplier

  • Knowledge of UNIX or Linux systems, preferably Red Hat platform offerings.

  • Knowledge of open source hybrid cloud solutions such as OpenStack and OpenShift

  • Knowledge of technologies like clustering, directory services, and identity management

  • Fluent written and verbal communication skills in English

  • Willingness to travel up to 50%

  • Deep understanding of one or more emerging technology areas like cloud platforms, DevOps, microservices, container management and orchestration, automation, or virtualization

  • Experience using system automation, orchestration, and management technologies like Red Hat Ansible Automation Platform and Red Hat Satellite or similar technologies like Puppet, Chef, and Salt

  • Excellent communication and presentation skills with a record of developing relationships at technical, management, and executive levels

  • Familiarity with container and container orchestration technologies like Linux Containers Docker and Kubernetes and experience with Red Hat OpenShift Container Platform is a plus

  • Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), or similar industry certifications are a plus

The salary range for this position is $162,950.00 - $260,830.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Advice from our career coach

A successful applicant for the Senior Solutions Architect position at Red Hat should possess extensive experience in working as a sales engineer, consultant, or solutions architect, preferably in a presales role for an enterprise-class business technology supplier. It is crucial to have a deep understanding of UNIX or Linux systems, especially Red Hat platform offerings, as well as knowledge of open-source hybrid cloud solutions like OpenStack and OpenShift. Here are some tips to stand out as an applicant:

  • Highlight your technical expertise and passion for open source in your application materials.
  • Emphasize your experience in building, designing, and presenting complex solutions to customers.
  • Showcase your excellent communication skills, as you will be a crucial part of the first impression customers have with Red Hat.
  • Demonstrate your ability to collaborate effectively with cross-functional teams, including product teams, Professional Services, and Sales teams.
  • Explain your experience in working with emerging technologies like cloud platforms, DevOps, microservices, container management, and virtualization.
  • Detail any certifications you hold, such as Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE), to showcase your expertise.
  • Discuss your experience with system automation, orchestration, and management technologies like Red Hat Ansible Automation Platform and OpenShift Container Platform.
  • Be prepared to travel up to 50% for the role and highlight any relevant travel experience in your background.

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