Technology Partnerships Manager

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $150M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make a difference:

As a member of Iterable's Product team, the Technology Partnerships Manager is responsible for developing, maintaining, and innovating our robust partner and integration ecosystem. Integration and Referral Partners play a critical role in Iterable's product landscape, and the Partner Relationship Manager is tasked with ensuring healthy, effective, and value-oriented results from key Iterable relationships.

You’ll get to:

You will build strong, direct relationships with partner stakeholders, internal and external to expand the scope of the partner relationship as appropriate. You, in tandem with our Product & Engineering teams, will also leverage technology partnerships to accelerate Iterable’s product roadmap in strategic areas. The role is ideal for an individual with very strong communication and project management skills, with experience navigating large organizations to identify key stakeholders.

We are looking for people who have:

• 2+ years in a Partner, Integrations, Solutions, Business Development, Sales or CS role
• Strong conceptual if not practical familiarity with technologies like APIs, Webhooks, HTML, CSS, RSS, Javascript, and other tech associated with product integration
• Deep understanding of the partners, channel, and product integration space
• Exceptional communication and interpersonal skills
• Strong ability to understand technical concepts and problem-solve
• Passion for startups, software, and SaaS products
• Willingness to travel up to 25% when safe to do so
• Bachelor's degree or equivalent experience is desirable, but not required

Bonus points:

• 2+ years of experience in a Partner or Technical Integrations role at a SaaS company
• Experience with email marketing, digital advertising, marketing automation, mobile platforms, or artificial intelligence is highly desirable
• Existing relationships within the marketing automation/messaging space
• Familiarity with technologies like APIs, HTML, CSS, Webhooks, and Javascript
• Complete laptop workstation

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $110,000 - $170,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.