Bilingual Medical Receptionist

This is a remote position.

• Responding to incoming calls promptly and professionally, directing calls to the appropriate individuals or departments.
  
• Taking accurate messages and forwarding them to the relevant personnel in a timely manner.
  
• Managing calendars and scheduling appointments or virtual meetings for team members.
  
• Offering basic information about the organization's products, services, or policies to callers or virtual visitors.
  
• Offering general virtual assistance to employees and clients, such as helping with virtual document sharing or guiding them through virtual tools and platforms.
  
• Teachable as some other responsibilities will be on the job trained
  

Requirements

• Bilingual (English and Spanish) written and verbal.
  
• Strong verbal and written communication skills
  
• A customer-centric approach with the ability to provide excellent virtual customer service, addressing inquiries and concerns in a professional manner.
  
• Familiarity with virtual communication tools, video conferencing platforms, and virtual office software.
  
• Has ability to manage multiple tasks, schedules, and appointments efficiently.
  
• Quick thinking and the ability to troubleshoot basic technical issues that may arise during virtual interactions.
  
• Being flexible and adaptable to changes in virtual communication methods, software, or procedures.
  
• Ensuring accuracy in message-taking, scheduling, and other administrative tasks.
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job