Department Overview:
Campus and Visitor Relations serves as the welcoming front door to University of Wisconsin-Madison and the official destination for campus and community information. Our work includes providing campus information, campus tours, and specialty visits. Students who work as the Campus Visit Program Specialist coordinate group visits.Although we all work as a team, the Campus Visit Program Specialist is not a campus Tour Guide. That position is a separate role and applications for that position will open mid-October.
CAVR strives to provide a top-notch student employment experience. Our work would not be possible without our student employees – they are at the center of all we do. This looks like:
-Investing in a high-quality onboarding experience and ongoing professional development, including the option to apply CAVR hours and experiences directly to the UW-Madison Leadership Certificate.
-A learning-centered environment where we don’t expect employees to have all skills mastered on day one. We provide space for growth throughout employment through coaching and regular feedback.
-Flexibility to be a student-first. We always schedule around a student employee’s classes and allow for team members to go “on reserve” in semesters where they might choose to take an internship, study abroad, or pull back from work to focus fully on classes, with the option to return to the team in a future semester.
-Retention increases and advancement opportunities within student employment. All team members are invited and encouraged to apply for supervisor and intern roles after one semester of experience. Employees who are in good standing have the opportunity for increased compensation as they continue on our team.
We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship. We do prioritize work study applicants in our hiring process.
Anticipated Start Date:
January 14, 2025Anticipated End Date (If Applicable):
Opportunity to continue working future semesters. Many of our staff members chose to stay with CAVR for the duration of their time at UW-Madison.Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
12-15Schedule:
Onboarding for this position is expected to begin in January 2025. Availability during Spring and Summer 2025 is required; 12-15 hours per week during the academic year and 10-20+ hours per week during the summer. Scheduling is flexible and based on your class schedule. Campus Visit Program hours are Monday - Friday, approx. 8:30am to 4:30pm.Salary/Wage Range/Lump Sum:
$18.25Number of Positions:
1Qualifications:
Required to be eligible for this position:-Must be a current UW-Madison student and have one semester of on-campus experience by time of hire.
-Available to attend in-person new guide training January 14-17, 2025.
-Available to work during spring and summer 2025, with the opportunity to continue working in future semesters.
-Commitment to being reliable, responsible, punctual, and communicative.
Knowledge, Skills & Abilities:
The knowledge, skills, and abilities listed below are preferred qualifications. We provide a high-quality onboarding experience and encourage anyone with a willingness to learn and grow in these areas to apply.
-Ability to act as an authentic ambassador for UW-Madison.
-Customer service and interpersonal communication skills.
-Cultural awareness and a willingness to prioritize inclusion and access.
-Knowledge of academics, services, activities, cultures, and student experiences at UW-Madison.
-Ability to work cooperatively in a team environment.
-Problem-solving and critical thinking skills.
-Reliability, punctuality, and organizational skills.
-Ability to give and receive feedback effectively.
Position Summary/Job Duties:
- Field Campus Visit Program related phone calls and email inquiries and make routine calls.
-Communicate with campus outreach partners to coordinate campus visits.
-Assist with the development and maintenance of the Campus Visit Program google docs and event registration system.
-Present at Information and Tour Guide Training during training week and staff meetings.
-Miscellaneous projects and tasks to support the greater operations of Campus and Visitor Relations.
Physical Demands:
There are no physical demands for this position.
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
United States
