Client Relations Coordinator - (ZR_19935_JOB)

This is a remote position.

We are looking for aClient Relations Coordinator who is an excellent communicator with strong people skills. This role involves engaging with clients and prospects, building relationships, addressing concerns, and ensuring a seamless experience for event attendees. The ideal candidate will be proactive, personable, and able to add a personal touch to interactions while managing administrative tasks related to client engagement and event coordination.

Key Responsibilities:

• Client Engagement:Initiate and maintain conversations with clients and prospects, ensuring they feel supported and valued.
  
• Event Coordination:Assist with organizing and managing networking events, including arranging transportation for attendees to minimize dropouts.
  
• Relationship Management:Develop rapport with clients, address their concerns, and facilitate introductions to key team members.
  
• Logistics & Communication:Serve as the primary point of contact for event-related queries, ensuring attendees receive necessary details (e.g., transportation, schedules, and special arrangements).
  
• Support & Administration:Collaborate with internal teams (marketing, finance, HR) to streamline communication and ensure client needs are met efficiently.
  
• Quality Assurance:Identify opportunities for improving client experience and event engagement, ensuring a smooth and professional process.
  
• Team Collaboration:Work closely with leadership and key departments to facilitate sponsor and client introductions, enhancing partnerships and event participation.
  

Requirements

• Strong verbal communication skills with a professional and engaging tone.
  
• Excellent interpersonal skills and the ability to build genuine relationships.
  
• Experience in customer service, client relations, or event coordination is a plus.
  
• Ability to multitask and manage various client touchpoints efficiently.
  
• Highly organized with attention to detail.
  
• Comfortable working in a fast-paced environment and collaborating across teams.