This is a remote position.
Schedule: Monday through Friday from 9am EST to 5pm ESTAbout You:
As a GTM Operations Analyst, you will play a crucial role in optimizing our commercial
tech stack and driving operational efficiency across our Go-To-Market (GTM) functions. You will
collaborate closely with sales, marketing, post-sales, and finance teams to enhance processes
and support strategic initiatives. You will be instrumental in leveraging technology to streamline
operations and improve sales productivity.
Key Responsibilities:
● Manage Commercial Tech Stack: Handle provisioning, troubleshooting, and support for
the commercial tech stack. Act as a subject matter expert and point of contact for
system-related inquiries and issues.
● Optimize System Configuration: Continuously optimize the configuration and
utilization of systems to align with sales methodologies and improve tracking and
reporting capabilities.
● Process Improvement: Identify process gaps, gather feedback from stakeholders, and
implement enhancements to streamline operations and improve effectiveness.
● Automation: Leverage technology solutions to automate workflows and improve system
efficiencies, focusing on enhancing user experience for Account Executives and
Customer Success Managers.
● Cross-Functional Collaboration: Serve as a GTM operations liaison across
departments to identify process improvements, drive change management, and ensure
alignment with organizational goals.
● Project Leadership: Partner with sales,marketing, and operations leaders to lead
strategic projects aimed at increasing revenue, sales productivity, and operational
efficiency.
● Documentation and Standardization: Create and maintain documentation on
processes, policies, and best practices to ensure consistency and scalability.
● Reporting and Dashboard Creation: Develop and maintain reports and dashboards to
track sales metrics, adoption of methodologies, and sales productivity.
Key Collaborators:
● Customer Success
● GTM Operations
● Marketing
● Strategic and Commercial Sales Leads
● Partner / Channel
● Sales Enablement
Requirements
What skills do I need?● 3+ years of experience in GTM operations, sales operations, or a similar role within a
B2B SaaS environment.
● Proven experience managing and optimizing commercial tech stacks (e.g., CRM, sales
engagement tools).
● Excellent communication and interpersonal skills, with the ability to collaborate
effectively across functions and influence stakeholders.
● Experience in project management and leading cross-functional initiatives.
● Self-motivated, curious, and results-oriented, with a strong desire for continuous
development to solve problems and drive impact.
● Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
effectively.
● Proficiency in Excel, Google Sheets, and Salesforce
● A strong plus: Proficiency with tools like Marketo, ZoomInfo SalesLoft, Gong.io,
LeanData, etc.
Benefits
Independent Contractor Perks- HMO Coverage
- Permanent work-from-home
- Immediate hiring
- Steady freelance job
Guatemala
