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Collections Specialist

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Location
Philippines
CrewBloom

Job Description

Our client is looking for a Collections Specialist who will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. In addition, you may be responsible for other aspects of collections, resolving customer billing problems, and reducing the amount of accounts receivables

Job Responsibilities

  • Monitor billed accounts on a daily basis
  • Identify outstanding account receivables
  • Investigate historical data for debts and bills
  • Take action in order to encourage timely payments
  • Resolve billing issues
  • Contact clients and discuss their overdue payments
  • Prepare and present reports on collection activities and progress
  • Must be able to work a minimum of 40 claims per workday
  • Minimum of 40 claims per work day

Requirements

  • At least a year of experience with medical billing
  • Familiarity with medical billing codes
  • Familiar with the appealing process for commercial and workers' compensation claims
  • Excellent knowledge of case management principles
  • Excellent email writing and phone calling skills
  • Good communication and interpersonal skills
  • Ability to be compassionate, empathetic, patient, and calm
  • Solid organizational skills and a high level of attention to detail

System Requirements

  • At least 15mbps for the main internet and at least 10mbps for backup
  • A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
  • Note: Back-ups should still be able to function when there is a power interruption
  • A webcam
  • Noise-canceling USB Headset
  • Quiet, Dedicated Home Office
  • Smartphone

Benefits

  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Advice from our career coach

As a Collections Specialist, you will be responsible for managing and collecting outstanding accounts receivables, resolving billing issues, and reducing the amount of accounts receivables. To stand out as an applicant, it is crucial to have experience with medical billing, familiarity with medical billing codes, and knowledge of the appealing process for commercial and workers' compensation claims. Additionally, excellent communication skills, organizational skills, attention to detail, and the ability to remain compassionate, empathetic, patient, and calm are essential. Here are some specific tips to help you standout:

  • Highlight your experience with medical billing and knowledge of medical billing codes in your resume and cover letter.
  • Showcase your problem-solving skills by giving examples of how you have resolved billing issues in the past.
  • Emphasize your communication and interpersonal skills, as well as your ability to remain calm and patient in challenging situations.
  • Demonstrate your organizational skills and attention to detail through examples of how you have successfully managed collections activities and reports.
  • Show that you meet the system requirements, such as having the necessary internet speed, equipment, and a quiet home office.

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