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Admin Assistant - CRM Experience (ZR_17125_JOB)

B

Location
Australia
BruntWork

Job Description

This is a remote position.

Job Title: Admin Assistant
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM Brisbane time (6:00 AM to 3:00 PM PHT) with 1 hour unpaid lunch break (8 hours per day/40 hours per week)

About the job:We're seeking a proactive and detail-oriented Admin Assistant to manage our client's customer communications and sales leads.

Responsibilities:

- Monitor and respond to voicemails, emails, and CRM inquiries
- Follow up on sales leads and schedule installations
- Collaborate with our social media consultant
- Assist in lead generation
- Managing day-to-day sales leads and enquiries​
- Handle inbound and outbound calls
- Efficient data entry and meticulous record-keeping
- Update and maintain customer records, marketing lists, and other databases

Requirements

- Experience with CRM systems (Odoo preferred)
- Previous experience receiving and making calls to clients and are comfortable making cold calls.
- Excellent phone communication skills with a neutral accent
- Strong sales aptitude
- Ability to work independently and take ownership of tasks
- Detail-oriented and organized, with a focus on following procedures
- Pro-active and has the initiative to follow up on customers
- Proficiency in managing and optimizing systems


Highly Regarded:
Technical skills to interpret and create landscaping site plans

Advice from our career coach

I have reviewed the job description for the Admin Assistant position and gathered some key insights that will help you stand out as an applicant:

  • Experience with CRM systems, especially Odoo, is highly desired, so make sure to highlight any relevant experience you have in your resume.
  • Strong phone communication skills and comfort with making both follow-up and cold calls are crucial for this role, emphasize any relevant experience during the application process.
  • Demonstrate your strong sales aptitude and ability to work independently by sharing specific examples from your previous roles where you excelled in these areas.
  • Highlight your organizational skills and attention to detail, as the role requires meticulous record-keeping and data entry.
  • Showcase your proactiveness and initiative by detailing instances where you took ownership of tasks and followed up with customers effectively.
  • If you have technical skills related to interpreting and creating landscaping site plans, make sure to mention them as it is listed as a highly regarded qualification.

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