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Bilingual Insurance Verification Specialist

B

Location
United States
BruntWork

Job Description

This is a remote position.

Full-time (40 hours a week)
Mon-Friday 9-5:30pm (includes 30 minute unpaid break)
PST



Job Description

As a Bilingual Insurance Verification Specialist, you’ll be the backbone of our client’s insurance brokerage operations. You’ll leverage your expertise in property and casualty insurance to process quotes, manage client information, and ensure smooth policy administration. This role offers a unique blend of customer service and technical skills, allowing you to make a tangible impact on clients’ lives while working in a fast-paced, growth-oriented environment. Your bilingual abilities will be crucial in serving a diverse clientele and expanding the company’s market reach.

Responsibilities

  • Process and compile insurance quotes for property and casualty policies, focusing on home and auto coverage
  • Input and maintain accurate client data in company systems
  • Assist clients with policy payments and adjustments, ensuring a seamless customer experience
  • Support the sales team with efficient backend administrative tasks
  • Communicate effectively with clients in both English and Spanish
  • Juggle multiple quote requests simultaneously, maintaining accuracy and timeliness
  • Verify insurance information and policy details, ensuring compliance and correctness

Requirements

  • Fluency in English and Spanish (written and verbal)
  • Proven experience in the insurance industry, particularly with property and casualty lines
  • Strong customer service background with excellent communication skills
  • Proficiency in insurance quoting software and database management
  • Ability to multitask and prioritize in a dynamic work environment
  • Meticulous attention to detail, especially in data entry and policy verification
  • Solid understanding of insurance terminology, coverage types, and policy structures
  • Adaptability to learn company-specific processes and tools quickly
  • Comfortable handling multiple client requests (5 or more) concurrently
  • Ability to work remotely while maintaining high productivity and team collaboration


Advice from our career coach

As a Bilingual Insurance Verification Specialist, you'll need to leverage your expertise in property and casualty insurance to handle a variety of responsibilities, from processing quotes to managing client information. Here are some key insights to help you stand out as an applicant:

  • Fluency in both English and Spanish is a must, so highlight your language skills prominently on your resume.
  • Showcase your experience in the insurance industry, especially with property and casualty lines, to demonstrate your expertise.
  • Highlight your strong customer service background and excellent communication skills, as these are crucial for this role.
  • Emphasize your proficiency in insurance quoting software and database management to showcase your technical skills.
  • Demonstrate your ability to multitask and prioritize in a dynamic work environment, as well as your attention to detail in data entry and policy verification.
  • Show your solid understanding of insurance terminology, coverage types, and policy structures to set yourself apart.
  • Illustrate your adaptability to learn company-specific processes and tools quickly, as well as your comfort with handling multiple client requests concurrently.
  • Highlight your ability to work remotely while maintaining high productivity and collaborating effectively with the team.

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About the job

Nov 3, 2024

Full-time

  1. US United States

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