Online booking assistant (admin non-voice)

This is a remote position.

Job Description

As an Online Booking Assistant, you’ll play a crucial role in our client’s ambitious expansion plans. You’ll master their proprietary inventory management system, creating and managing bookings across multiple golf courses. This position offers a unique blend of technical skills and customer service, as you’ll be responsible for ensuring smooth, efficient booking processes for golf enthusiasts. You’ll contribute to developing scalable solutions for regional growth, helping to craft the playbook for the company’s nationwide expansion. This role is ideal for detail-oriented individuals who thrive in a fast-paced, evolving environment and are passionate about enhancing the golfing experience through technology.

Responsibilities

• Navigate and optimize the use of our advanced internal inventory management system
  
• Create and manage online accounts for various golf courses
  
• Process and confirm bookings for golfers based on specific criteria and preferences
  
• Handle multiple reservations across diverse courses daily, ensuring accuracy and efficiency
  
• Contribute insights to improve workflow processes and system functionality
  
• Assist in developing and refining expansion strategies for new metropolitan areas
  
• Collaborate with team members to create a scalable playbook for regional growth
  
• Adapt quickly to evolving internal systems and procedures
  

Requirements

• Exceptional attention to detail and ability to manage multiple tasks simultaneously
  
• Strong administrative skills with a focus on accuracy and efficiency
  
• Proficiency in computer operations and internet-based systems
  
• Experience with online booking platforms or willingness to learn quickly
  
• Customer service background or a strong service-oriented mindset
  
• Excellent problem-solving skills and ability to work independently
  
• Adaptability to new technologies and changing processes
  
• Interest in the golf industry is a plus, but not required
  

Requirements

• Interest in the golf industry is a plus, but not required