About Us
We are a fast-growing jewelry brand looking for a highly organized, proactive, and detail-oriented Brand Operations Manager to help oversee day-to-day business operations across marketing, ecommerce, wholesale, and internal project management.
We are a small but growing team, so this role is ideal for someone who thrives in a startup environment, enjoys wearing multiple hats, and can help bring structure, organization, and follow-through to a fast-moving business.
This person will work directly with the founder and internal team to help keep projects moving, priorities organized, and departments aligned.
What You’ll Do
Brand Operations & Project Management
Drive cross-functional projects and day-to-day operations by managing priorities, timelines, launches, approvals, and deliverables across marketing, ecommerce, wholesale, and operations to ensure the business stays organized and moving forward.
Manage, maintain and improve internal systems, workflows and processes.
Act as a central point of coordination between founder, internal team members and external consultants by managing communication, task delegation, follow-ups, approvals, deliverables, and accountability
Proactively identify operational gaps and bottlenecks while developing scalable processes and solutions to support company growth.
Turn founder ideas into actionable plans and timelines
Create structure and clarity in a fast-moving environment
Wholesale + Ecommerce Support
Assist with retailer onboarding and account management (Nordstrom, Bloomingdale’s, Anthropologie, Free People, etc.)
Lead and support Operations team in assortment planning, collection launches, product setup, promotional calendars and wholesale submissions
Oversee Shopify storefront via double checking product listings, inventory organization, and operational workflows
Help troubleshoot backend operational systems and retailer integrations
Support multi channel reporting, analysis and inventory reviews
Oversee and track wholesale purchase orders
Marketing Support
Manage marketing consultants (social media/influencer/UGC consultant, email marketing consultant, graphic designer) while ensuring cohesiveness and alignment
Collaboratively strategize, create and oversee marketing calendar and campaign timelines
Communicate brand roadmap with consultants to ensure marketing is aligned across all channels
Review creative briefs, campaign assets, and launch timelines
Support reporting and analysis across marketing initiatives and seek growth opportunities
Help manage other creative partners as needed for brand photoshoots (photographers, models, etc.)
Growth & Strategic Support
Identify opportunities for business growth across wholesale and ecommerce channels
Support retailer partnerships, brand collaborations, and new business opportunities
Monitor sales performance, channel growth, and competitor trends to identify opportunities and inform strategy
Pull and analyze reports across ecommerce, wholesale, influencer, and promotional channels to support data-driven decision making
Who You Are
Highly organized and detail-oriented with strong follow-through
A proactive self-starter who anticipates needs and solves problems independently
Comfortable managing multiple priorities and projects simultaneously
Strong communicator with the ability to balance strategic thinking and day-to-day execution
Collaborative, adaptable, and excited by fast-paced, growing brands and wearing multiple hats
Qualifications
2–5+ years of experience in operations, project management, brand management or a similar role
Experience working in ecommerce, fashion, beauty, jewelry, or consumer brands preferred but not required
Familiarity with tools like Shopify, Asana, Klaviyo, Google Sheets, Canva, and Slack is a plus
Experience coordinating cross-functional projects and timelines
Strong organizational and communication skills are required
Strong understanding of wholesale/dropship operations and major retail vendor portals highly preferred
Position Details
Full-time
Remote or hybrid depending on location
Medical insurance contribution plan with employer covering 50% of monthly premium costs for employee coverage
Company-provided work computer for use during employment
Paid Time Off (PTO) with accrual-based structure: employees accrue 1 hour of PTO for every 40 hours worked
Paid sick time totaling 40 hours annually
Generous Set & Stones employee discount
401(k) plan with employer matching contribution
Compensation: Starting at $72,000+ depending on experience
Opportunity to grow alongside a fast-growing, entrepreneurial brand in a collaborative and creative environment
